Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hagerstown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
745 reviews
5 stars
366
4 stars
152
3 stars
97
2 stars
37
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, with some experiences described as uncomfortable or disrespectful.
Food Quality
Several reviews highlighted issues with food quality, including stale donuts, poorly made drinks, and unsatisfactory food items.
Staff Attitude
There were mixed reviews about staff attitude, with some praising friendly employees while others noted unprofessional behavior and a lack of care.
Speed of Service
Customers frequently mentioned slow service, particularly during busy hours, with long wait times for both drive-thru and in-store orders.
Cleanliness
Concerns were raised about cleanliness, particularly regarding food handling and the overall hygiene of the location.
- ATAmy TomlinDec 29, 20251.0Pulled in driveway at 8:42pm and someone yelled. WE ARE CLOSED BUDDY, threw the speaker. Smh. They dont close til 9pm.. Well done Dunkin, well done. You suck.
- NVNic VoirDec 21, 20252.0What do you mean you can’t do two separate orders in the drive through? Every other location does that. Seemed like the worker just didn’t care enough to press some extra buttons. Other than that food was solid. Oak Ridge take notes from Dual Highway they got y’all beat on service.
- DKDavid KeeneyDec 12, 20255.0Great iced coffee, very fast service!
- VEVintage EchoNov 16, 20251.0The food I got in the person who helped me was amazing, but when they made a simple mistake the manager came over and started yelling and clapping their hands at them. What kind of manager yells at their employees over a simple mistake instead of helping them fix it ? The manager is a joke and needs to be trained on how to speak to their employees properly. They need to learn their workers are human too.
- AOAnthony OwensOct 26, 20251.0Customer service sucked, it was very slow and they somehow don't seem to understand how to make my coffee even when I tell them exactly how much of each ingredient i want in it. The wake up wraps were good I will say that but I asked for extra cream cheese on my bagel and got it with nothing but a little bit of butter. My Chipotle loaded hashbrowns had the bare minimum of bacon and chipotle sauce. This is not the first experience like this and will not recommend to anybody. I love dunkin but this location is very poor in service and quality
Frequently Asked Questions About Dunkin'
What are the regular opening hours for this Dunkin' location in Hagerstown, MD?
This Dunkin' location in Hagerstown, MD is open Monday to Friday from 4:30 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.
Does this Dunkin' store offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday beverages are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What meals does this Dunkin' location serve?
This Dunkin' serves breakfast, lunch, and brunch.
Can I order ahead at this Dunkin' and how?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience or order online through their website.
What are the main specialties of this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin'?
Yes, this Dunkin' location has a drive-thru for quick and convenient service.
Are there any nearby restaurants where I can dine before or after visiting Dunkin'?
Nearby dining options include Mason Dixon Restaurant Management, La Trattoria Pizzeria, and Freddie's Subs, which you might enjoy before or after your visit to Dunkin'.
Where can I find nearby banking services to Dunkin' in Hagerstown?
M&T Bank is located nearby and can provide banking services for your convenience when visiting Dunkin'.
Are there places close to this Dunkin' for beauty or spa services in Hagerstown?
Yes, nearby beauty and spa services include Gentry Beauty, Hairbyhalidirting, Clear Spa, and Blue Eyes Salon, ideal for a visit before or after enjoying Dunkin'.