Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hagerstown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
406 reviews
5 stars
172
4 stars
80
3 stars
35
2 stars
29
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during busy hours.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to detail in fulfilling requests.
Speed of Service
Customers consistently noted long wait times in both drive-thru and in-store, often exacerbated by understaffing.
Quality of Products
Mixed reviews on product quality, with some customers praising the coffee while others reported stale donuts and poorly made drinks.
Staff Friendliness
While some employees were noted as friendly and helpful, many reviews highlighted a lack of consistent customer service.
- TTTwon TwonOct 12, 20251.0I come here constantly and order a large caramel craze with oatmilk this morning my app changed it to whole milk without me realizing I tell them before I wvsn put the straw in and she tells me you can order another our owner doesn’t allow us to remake them for free
- LGLeeAnne GuessfordSep 13, 20255.0First, I appreciate how so many employees have memorized my drink order at this location. Everyone is so friendly. Second, I ordered a cake and was pleasantly surprised by quality and taste! I highly recommend this location.
- JJJessica JohnsJul 21, 20255.0Meghan is wonderful !! She is outgoing and friendly, everything you’d want when ordering from a fast food place! She clearly knows what she’s doing, she should be a shift lead so everyone else can have customer service just like her!
- EMEvelyn MartinezJun 5, 20252.0Took 7 minutes to get my mobile order and they messed up my order. Ordered two breakfast meals and both were wrong. Had to drive back because we couldn’t eat the food.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Hagerstown, MD?
Dunkin' in Hagerstown, MD is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for a faster experience at this Dunkin' store?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
What are some holiday seasonal drinks available at this Dunkin' location?
Seasonal drinks include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What type of meals does Dunkin' in Hagerstown serve?
They serve breakfast, lunch, and brunch meals.
Is there a drive-thru service available at this Dunkin' location?
Yes, this Dunkin' features a drive-thru for convenient service.
What are some nearby food options if I visit this Dunkin' location?
Nearby food options include Baskin-Robbins for ice cream and bakery items, Waffle House for breakfast and brunch, and Imperial Chinese Restaurant for Chinese cuisine.
Are there any fitness or sports-related businesses near Dunkin'?
Yes, nearby are Premier Martial Arts Hagerstown, Ruff Fitness Training Center gym, and Play It Again Sports for sporting goods.
Can I find automotive services near this Dunkin' location?
Automotive services nearby include Mr. Tire and Wholesale Tire Outlet, both offering tire sales and repair services.
Does this Dunkin' location offer free Wi-Fi and payment options?
Yes, free Wi-Fi is available and they accept both debit and credit card payments.