Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hagerstown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
1,086 reviews
5 stars
529
4 stars
204
3 stars
114
2 stars
71
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned stale or improperly prepared food and drinks, with some customers expressing disappointment in the freshness of items.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of professionalism and poor attitudes, particularly during afternoon shifts.
Operational Efficiency
Customers frequently commented on operational inefficiencies, including confusion with orders and slow service, especially in the drive-thru.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with quick service and good food, particularly during morning hours.
- JHJohn H3 days ago4.0This is Mich better then the other Dunkin by far I mean don't get me wrong the prices are still high but at least you get what you pay for
- HHHector H6 days ago1.0I miss the old management now its all slow and doesn't taste the same. I've had people clock out of their shifts because they dont know how to make an order.
- JAJames AndersonDec 27, 20255.0Amazing Service Fast !!! Thank you
- KCKat CDec 27, 20255.0Dunkin donated coffee to local elementary school and our teachers enjoyed it very much!!! Thank you Dunkin’ Donuts of dual hwy Hagerstown!!!
- ELEddie LewisDec 16, 20251.0Every time i order from here they mess up my order. When you ask for no sugar they will add extra sugar in your drinks and when you ask for 2 sugar they will make your drink with no sugar at all. It has happened to me multiple times at this location. More than half the staff doesn't understand english so you're better off going to a different location.
Frequently Asked Questions About Dunkin'
What are the business hours for the Dunkin' location at 1427 Dual Highway, Hagerstown, MD?
This Dunkin' location is open every day from 4:30 AM to 9:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin' in Hagerstown, MD?
They serve breakfast, brunch, and lunch meals.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient ordering.
What specialities can I expect at this Dunkin' shop?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What holiday drinks are featured at this Dunkin' location?
They offer the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Are there any popular restaurants near this Dunkin' in Hagerstown?
Yes, nearby popular restaurants include Fusion Flavors Raj (Indian/Mediterranean), Hong Kong Express (Chinese/Asian/Thai), Ledo Pizza (Italian), Reggaelicious Caribbean, and Catrachos Restaurant (Honduran/Latin American). You might enjoy grabbing a meal at these spots before or after your Dunkin' visit.
What nearby places can I visit for beauty and wellness near the Dunkin'?
Nearby you can visit Top Nails Spa, Apple Wellness Spa, Aicha Hair Braiding and Beauty Supply, and Elite Kuts for beauty treatments and wellness services.
Are there nearby places of interest for someone stopping by Dunkin' in Hagerstown?
Yes, near Dunkin' you can find Baskin-Robbins for ice cream, the U.S. Army Career Center for historical interest, Leap Events Center for events, and various dining options like Mobay Restaurant & Caterers and Carlito's Cantina and Sports Bar.