Brand Certified
Dunkin'
3.7(300 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1427 Dual Highway, Hagerstown, MD
21740, United States
Certified by Dunkin' • Feb 22, 2026
(240) 513-6120
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hagerstown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
300 reviews
5 stars
151
4 stars
50
3 stars
27
2 stars
11
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and frequent order mistakes.
Product Freshness
Several reviews mentioned that food and drinks were often stale or not fresh, particularly donuts and coffee.
Staff Attitude
Mixed feedback on staff attitude; while some employees were praised for friendliness, others were criticized for being rude or unprofessional.
Operational Efficiency
Customers experienced long wait times and confusion during the ordering process, particularly in the drive-thru.
- JJJhoeliFeb 14, 20261.0My food was cold and my friends sandwich in the inside was black
- CLCourtney LynchJan 29, 20261.0Went here this morning to spend my hard earned money and ordered an iced vanilla chai latte as well as other things. Before I even finalized my order I mentioned if they could make the chai latte with almond milk. I even apologized for not mentioning it when I first said the vanilla chai latte. Again I didn’t even finalize the order and was told “well we already made it” I said well can it be remade and was told “yeah just let us know next time” that’s when I started to get confused because I’m like I didn’t even finalize my order yet and so what if it was already made if I’m asking for a substitution due to a possible allergy it should be accommodated. Then a woman takes over the mike and says yeah we start making it as soon as you start talking…..ummm okay. That’s when I canceled the whole order and drove elsewhere because the right thing to do was to just okay especially if my order was not even finalized for you to just start making it. Then to be told well we already made it as if I’m just gonna be like yeah since it was already made let me just take it. Do better Dunkin on dual highway
- DDdwrdrumsJan 18, 20265.0Recommend mobile and point system , best experience with the DT and Take out!
- JHJohn HJan 8, 20264.0This is Mich better then the other Dunkin by far I mean don't get me wrong the prices are still high but at least you get what you pay for
- HHHector HJan 5, 20261.0I miss the old management now its all slow and doesn't taste the same. I've had people clock out of their shifts because they dont know how to make an order.
Frequently Asked Questions About Dunkin'
What are the business hours for the Dunkin' location at 1427 Dual Highway, Hagerstown, MD?
This Dunkin' location is open every day from 4:30 AM to 9:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin' in Hagerstown, MD?
They serve breakfast, brunch, and lunch meals.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient ordering.
What specialities can I expect at this Dunkin' shop?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What holiday drinks are featured at this Dunkin' location?
They offer the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Are there any popular restaurants near this Dunkin' in Hagerstown?
Yes, nearby popular restaurants include Fusion Flavors Raj (Indian/Mediterranean), Hong Kong Express (Chinese/Asian/Thai), Ledo Pizza (Italian), Reggaelicious Caribbean, and Catrachos Restaurant (Honduran/Latin American). You might enjoy grabbing a meal at these spots before or after your Dunkin' visit.
What nearby places can I visit for beauty and wellness near the Dunkin'?
Nearby you can visit Top Nails Spa, Apple Wellness Spa, Aicha Hair Braiding and Beauty Supply, and Elite Kuts for beauty treatments and wellness services.
Are there nearby places of interest for someone stopping by Dunkin' in Hagerstown?
Yes, near Dunkin' you can find Baskin-Robbins for ice cream, the U.S. Army Career Center for historical interest, Leap Events Center for events, and various dining options like Mobay Restaurant & Caterers and Carlito's Cantina and Sports Bar.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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