Dunkin'

Reviews

• VV

  Victoria

  Nov 15, 2025
  1.0
  The manager is a rude.. I order two order waiting for my second one he complain didn’t even understand what he said start yelling
• LB

  Linda Mankins Bise

  Nov 9, 2025
  1.0
  The web site said open - but the door was locked and when we called them, they hung up on us. It was after 5am, and the website did not specify only drive through was open, it said OPEN. A simple explanation would have sufficed. She even saw us at the door and turned her back to us. I will never recommend this Dunkin to travelers.
• TT

  TM

  Nov 5, 2025
  1.0
  I rarely leave negative reviews, but my visit to Dunkin this morning warrants one. I was in the drive thru, and the employee was only waiting on one car at a time, meaning you ordered, paid then she would take the next car in line to order. Once I made it to the employee, she told me my order was 13.00 for a Large Refresher and 10 munchkins. I said, no, my order should only be around 7.00 and some change. (I was comparing it to the Oak Ridge location) Right away she got super defensive. Another employee came over and said that no, I didn't want the munchkins in the tin. So, she was obviously trying to over- charge me for something that I did not ask for. The defensive employee kept saying something like you lie...you lie...I will NEVER spend another dime at this location. As a business owner, I would not want to have an employee treat my customers like this at any point. This is totally not acceptable. If Dunkin wants to keep loyal customers, they need to address staffing attitude and operational efficiency.
• TL

  Travis Lyles

  Oct 28, 2025
  2.0
  They suck. Slow and always mess something up. I don't think they know what a hot coffee is. Only warm coffee. Go the the dunkin on Profesional Blvd. It's a little further but you'll probably end up saving time.
• GB

  Giovanni Barracato

  Oct 19, 2025
  1.0
  This Dunkin Donuts is the worst one I’ve ever been to. Unfortunately it is the closest one to my house but from here on out I will go out of my way just to get food that is hot and employees who don’t argue with me. It’s always something wrong every single time I come here. I’m not one to leave reviews but this place just straight up sucks. They need to hire all new employees because the one working here are losing the franchise money. If I was the owner I would get on my employees because they are losing the business money. I wonder how many other people stopped going to this place because of the terrible service. If you read through the reviews it looks like a lot. Tighten up Dunkin!!

Frequently Asked Questions About Dunkin'