Dunkin'

3.9
755 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hagerstown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18233 Maugans Ave, Hagerstown, MD
21740, United States

Hours

Reviews

3.9
755 reviews
5 stars
387
4 stars
142
3 stars
87
2 stars
43
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Friendliness

Despite service issues, many customers praised the friendliness and helpfulness of the staff.

Product Quality

There were mixed reviews on product quality, with complaints about watered-down drinks and food items being served cold or burnt.

Inconsistency

The quality of service and product varied significantly, with some customers having positive experiences while others faced numerous issues.
  • JD
    Jonathan Diaz
    Nov 28, 2025
    1.0
    Just go to Dunkin inside of Walmart! This place is slow, never has croissants or always out of something! Then gives me a coffee dripping and gets on my clothes! You would think it’s a bunch of kids working this place! Will not be going back
  • CH
    Cody H
    Nov 28, 2025
    1.0
    Never coming back. Tried to buy 5 of the same doughnuts they didn't have them. Found out after waiting 10 min thanks for wasting my time.
  • JR
    Jestina Roberts
    Nov 3, 2025
    5.0
    Sangria refresher is taking it all my favorite drink so far!!!
  • RH
    R H
    Nov 2, 2025
    5.0
    Very good service, employees were working well together with a smile even though they were short staffed.
  • BG
    B Gill
    Sep 28, 2025
    1.0
    They sell only ice my cup is full with ice charge 5$

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Hagerstown, MD?

Dunkin' in Hagerstown, MD is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.