Dunkin'

3.9
753 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hagerstown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18233 Maugans Ave, Hagerstown, MD
21740, United States

Hours

Reviews

3.9
753 reviews
5 stars
388
4 stars
142
3 stars
87
2 stars
43
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with reports of both friendly staff and rude interactions, leading to dissatisfaction.

Order Accuracy

Many customers reported issues with incorrect orders and inconsistent drink preparation, contributing to frustration.

Speed of Service

Numerous reviews highlighted slow service times, particularly in the drive-thru, with long waits reported even during non-busy hours.

Product Quality

Feedback on food and drink quality is varied, with some customers enjoying their items while others complained about watered-down drinks and poorly prepared food.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted a lack of attentiveness and professionalism in service.
  • JR
    Jestina Roberts
    Nov 3, 2025
    5.0
    Sangria refresher is taking it all my favorite drink so far!!!
  • RH
    R H
    Nov 2, 2025
    5.0
    Very good service, employees were working well together with a smile even though they were short staffed.
  • BG
    B Gill
    Sep 28, 2025
    1.0
    They sell only ice my cup is full with ice charge 5$
  • BB
    Blaq Brown
    Aug 27, 2025
    5.0
    They always ALWAYS mess up my order and forget to hand off straws
  • EM
    Elson Martin
    Aug 25, 2025
    3.0
    Like to mess up your order

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Hagerstown, MD?

Dunkin' in Hagerstown, MD is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.