Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
620 reviews
5 stars
379
4 stars
129
3 stars
51
2 stars
23
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and polite staff, although some reported issues with rudeness and order accuracy.
Order Accuracy
Several reviews highlighted problems with incorrect orders, particularly with blizzards lacking the right ingredients.
Ice Cream Quality
Customers generally enjoyed the ice cream, especially the blizzards, but some expressed disappointment over portion sizes and flavor consistency.
Drive-Thru Experience
The drive-thru is often busy but generally efficient, with quick service reported despite long lines.
Cleanliness and Environment
While the location is clean, many noted that the building is outdated and could use renovations.
- JHJohn H5 days ago1.0This place is always busy and they always have kids that don't know what there doing now don't get me wrong I think it's wonderful to have kids learn how to be in the workforce but it's not good if they are not trained right with the attitude of hey there just kids so who cares which is the way this place thinks of them so that's why you need to go somewhere else for your ice cream
- CCCodyDec 30, 20255.0Very nice servers and fast
- LSLara SpenceDec 23, 20254.0The sugar cookie blizzard didn't have a lot of flavor, but the Oreo blizzard was delicious.
- AAAmyDec 4, 20251.0The accuracy on orders are 0 for 0 the last few months. What’s changed? They either don’t make the correct type of blizzard, at all, or don’t use the right ingredients. We have been driving to the DQ in falling waters now but in the event we stop at this one for convenience, it never fails. Like tonight. As expensive as it has become too, a little accuracy and good customer service should be a given.
- BHBardia HajbabaeiNov 28, 20255.0Ts was great
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) in Hagerstown, MD?
Dairy Queen (Treat) is open every day from 11:00 AM to 10:00 PM.
Does Dairy Queen (Treat) have any special holiday hours?
Yes, it is closed on November 27, December 25, and January 1, and open from 11:00 AM to 5:00 PM on December 24 and December 31.
What products does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream cones, Blizzard® Treats, frozen novelties, and ice cream cakes from DQCakes.com.
Is there a drive-thru service available at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers a drive-thru service for customer convenience.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, it is a family-friendly location that is good for kids.
How can I get exclusive deals from Dairy Queen (Treat)?
You can download the Dairy Queen app to receive exclusive deals.
What is the address and phone number for Dairy Queen (Treat) in Hagerstown?
The address is 824 Dual Hwy, Hagerstown, MD 21740-5911, and the phone number is +1 301-733-8486.
What nearby hotels are close to Dairy Queen (Treat) for visitors?
Nearby hotels include Econo Lodge Hagerstown I-81, Quality Inn & Suites, Comfort Inn & Suites, Rodeway Inn, and Garden Plaza Hotel, convenient for guests visiting the area.
Are there any nearby restaurants near Dairy Queen (Treat) to try along with ice cream?
Yes, nearby restaurants include House of Kobe (Japanese cuisine), La Hacienda Restaurant Bar & Grill, Barefoot Bernie's Bar & Grille, Cancun Cantina West, Havana Hagerstown, and Tortuga Bar and Grill.
What nearby grocery stores or supermarkets can customers visit near Dairy Queen (Treat)?
El Eden International Market and Lidl are nearby grocery stores where customers can shop for groceries and other essentials.