Many customers praised the friendly and polite staff, although some reported negative experiences with service.
Product Quality
While many enjoyed the ice cream and cakes, there were complaints about incorrect orders and inconsistent quality in blizzards.
Speed of Service
Customers noted that the drive-thru can be busy, but service is generally quick despite occasional long wait times.
Cleanliness
The location is described as clean, but some customers mentioned that the building is outdated.
Value for Money
Some customers felt that portion sizes were small for the price, while others appreciated the affordability of the treats.
MM
Mj!!!
Oct 25, 2025
5.0
Great customer service!!! Extremly nice employees and super friendly!
KK
Kayla
Oct 17, 2025
1.0
Got a few s’mores blizzards this summer and I’d say 80% of them were just vanilla ice cream. Just got a Reese blizzard today and again just vanilla ice cream. How hard is it like for real
JS
janice smith
Oct 9, 2025
5.0
Blizzards are good
JJ
Joshua Jarrell
Oct 1, 2025
5.0
Ice cream cakes are the best!
BP
Briana Pompell
Sep 20, 2025
1.0
This is the second time I got a hot fudge sundae and there is only a thin line of hot fudge around the edge! Like where is the hot fudge?
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours of Dairy Queen (Treat) in Hagerstown, MD?
Dairy Queen (Treat) is open every day from 11:00 AM to 10:00 PM.
Does Dairy Queen (Treat) have any special holiday hours?
Yes, it is closed on November 27, December 25, and January 1, and open from 11:00 AM to 5:00 PM on December 24 and December 31.
What products does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream cones, Blizzard® Treats, frozen novelties, and ice cream cakes from DQCakes.com.
Is there a drive-thru service available at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers a drive-thru service for customer convenience.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, it is a family-friendly location that is good for kids.
How can I get exclusive deals from Dairy Queen (Treat)?
You can download the Dairy Queen app to receive exclusive deals.
What is the address and phone number for Dairy Queen (Treat) in Hagerstown?
The address is 824 Dual Hwy, Hagerstown, MD 21740-5911, and the phone number is +1 301-733-8486.
What nearby hotels are close to Dairy Queen (Treat) for visitors?
Nearby hotels include Econo Lodge Hagerstown I-81, Quality Inn & Suites, Comfort Inn & Suites, Rodeway Inn, and Garden Plaza Hotel, convenient for guests visiting the area.
Are there any nearby restaurants near Dairy Queen (Treat) to try along with ice cream?
Yes, nearby restaurants include House of Kobe (Japanese cuisine), La Hacienda Restaurant Bar & Grill, Barefoot Bernie's Bar & Grille, Cancun Cantina West, Havana Hagerstown, and Tortuga Bar and Grill.
What nearby grocery stores or supermarkets can customers visit near Dairy Queen (Treat)?
El Eden International Market and Lidl are nearby grocery stores where customers can shop for groceries and other essentials.