Chipotle Mexican Grill

3.8
1411 reviews
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Business Details

18003 Garland Groh Blvd, Hagerstown, MD
21740, United States
(240) 420-8010
https://locations.chipotle.com/md/hagerstown/18003-garland-groh-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1009
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About

Mexican Restaurant
Chipotle Hagerstown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
18003 Garland Groh Blvd, Hagerstown, MD
21740, United States

Hours

Reviews

3.8
1,411 reviews
5 stars
688
4 stars
310
3 stars
129
2 stars
72
1 star
212

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was delicious and fresh, but some reported issues with stale ingredients and portion sizes.

Service Issues

Many reviews highlighted inconsistent service, with complaints about staff being rushed, unfriendly, or making mistakes with orders.

Cleanliness

Several customers mentioned cleanliness issues, including dirty floors and unsanitary conditions.

Value for Money

Customers expressed concerns about the pricing, feeling that the portion sizes did not justify the cost, especially for delivery orders.
  • CD
    Chad David
    4 days ago
    4.0
    Service was fast, food was good - typical Chipotle
  • JH
    John H
    4 days ago
    4.0
    This place has the best food you can get however it comes with a heavy price tag so if you can afford it then go for it if not then you need to go elsewhere
  • LS
    Linda Sochowski
    6 days ago
    5.0
    I love Chipotle and one I get the burrito bowl. It always lasts me more than one day so don't get any lettuce on it so it can all be rewarmed. I love their food. And their chips are really good too. And I'm from San Diego where you get real Mexican food, still like Chipotle.
  • TD
    tanji donald
    Jan 1, 2026
    4.0
    Good customer service. The food was delicious.
  • AR
    Angie Romero
    Dec 30, 2025
    1.0
    I LOVE chipotle so it’s so disappointing when I get a terrible meal from one. I have NEVER written a review before but I had chipotle for dinner. Got my food, when home, ate it, come to find out my rice is SUPER STALE. It was literally like eating chips. My whole bowl was just stale crunchy rice. Had me thinking about how long the rice was probably sitting out there for. It was just no way it was fresh.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Hagerstown specialize in?

Chipotle Mexican Grill in Hagerstown offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours for Chipotle Mexican Grill in Hagerstown?

Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.