Checkers

3.8
675 reviews
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Business Details

1720 Dual Hwy, Hagerstown, MD
21740, United States
(301) 797-7711
https://locations.checkersandrallys.com/md/hagerstown/1720-dual-hwy
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About

RestaurantFast Food RestaurantBurger JointAmerican RestaurantTake Out Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
1720 Dual Hwy, Hagerstown, MD
21740, United States

Hours

Reviews

3.8
675 reviews
5 stars
291
4 stars
163
3 stars
80
2 stars
47
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being served cold, overcooked, or unsanitary.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty restrooms and unkempt dining areas.

Staff Communication

Language barriers and misunderstandings were common complaints, with many customers noting difficulties in communication with staff.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service, indicating that experiences can vary significantly.
  • CB
    Charles B
    6 days ago
    4.0
    One of the better fast food places around. Wish there were a couple more in the area. Fries are on point.
  • DS
    D Scatliffe
    Oct 4, 2025
    1.0
    Need more ppl that speak English and not everybody that work there only speak Spanish didnt even understand my order smfh
  • BH
    Bryan Hartman
    Sep 27, 2025
    2.0
    Slow drive through, rude woman, and $18 for two pathetic cheeseburgers and skimpy fries
  • CR
    Carmen Rodriguez
    Sep 8, 2025
    5.0
    Excellent
  • OT
    OLDSCHOOL truth
    Aug 13, 2025
    1.0
    ordered food on monday once we got home noticed it wasnt made as a large order like we ordered...... also my wifes burger was missing bacon..... so we call and was told dont worry we will male it right come out another day and we will remake the whole order for you... fast forward to today my wife waits 25 miutes to be told sorry theres nothing we can do......... needless to say its a sorry excuse for customer service...... also if you cant read add bacon or the word LARGE maybe you shouldnt be working where you have to read.......... last time we will make a purchase from hagerstown location
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Frequently Asked Questions About Checkers

What are the opening hours for Checkers in Hagerstown, MD?

Checkers in Hagerstown, MD is open daily from 10:00 AM to 11:00 PM.

Does Checkers at 1720 Dual Hwy offer drive-thru service?

Yes, this Checkers location has a drive-thru to serve customers conveniently.