Buffalo Wild Wings

3.6
1655 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
230 Railway Lane, Hagerstown, MD
21740, United States

Hours

Reviews

3.6
1,655 reviews
5 stars
630
4 stars
386
3 stars
247
2 stars
122
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, both for seating and food delivery, often with little to no acknowledgment from staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked, cold, or improperly prepared items.

Staff Attitude

Several customers experienced rude or inattentive service from staff, contributing to a negative dining experience.

Cleanliness Concerns

Multiple reviews mentioned dirty tables and unsanitary conditions in the restaurant, impacting overall customer satisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific servers for their excellent service and noted enjoyable food experiences.
  • MB
    Michael Brown
    2 days ago
    2.0
    Food came out cold, took forever to make a drink, hostess was blazed out of her mind… our server Ava was the only highlight of our night. Kind, fun hearted, and on point with what we needed. Just wish this establishment ran as well as Ava performs her duties.
  • BB
    Brutha Barah
    4 days ago
    5.0
    I've tried all the wing flavors and I love them all. My favorite is the bbq flavor with ranch in the side. You can never go wrong with wings and fries. This is my favorite location
  • LG
    Laquonia Gray
    6 days ago
    1.0
    My family and I stopped by for a late dinner after our sons basketball practice and will NEVER RETURN!!! The waitress I think her name was Alexis per the receipt was absolutely terrible. We waited forever to have our order taken just for our food to come out cold, burnt and wrong. She was vaping in the store like she was home. My husband had to go get silverware and napkins for our table, he even had to go to the refill our kids drinks himself. When I mentioned my disappointment she pretty much stated that she did not care. I get these are stressful times that we are living in but while working in customer service with a bad attitude and someone is giving you there hard earned money and you treat them like crap is COMPLETELY UNACCEPTABLE!!! The whole bill should have been comped but it wasent, NEVER AGAIN!!!!
  • EM
    Elena Mollica
    Nov 16, 2025
    1.0
    My boyfriend and I arrived and there was no one there to seat us, the servers were all standing nearby counting their cash tips and barely spared us a second glance. We were waiting for nearly 15 minutes until my boyfriend called out to one as she walked by and asked if we could be sat. She sat us and then it took us another fifteen minutes until someone came by to take our drink orders. We ordered an appetizer and two entrees for ourselves and waited nearly 45 minutes for them to come out. The people around us were all getting fed, despite getting there well after us. When the food finally came out, it all came out together, appetizer and entrees, and the sides were burnt and the food was less than lukewarm. Overall, it wasn't a pleasant experience, I don't write reviews often, but this trip out to eat was a waste of time and money.
  • TM
    Tony Mattingly
    Nov 14, 2025
    2.0
    Pick up time 742pm arrive at 742 and order not even started. Host claimed that it was a future order but that’s not the case. Grubhub wouldn’t send me the order until it was ready to be picked up. Restruants cost delivery drivers money when this happens, travel to restaurant to be told it’s not ready and when you have other orders in your cue you can’t wait. So no delivery pay either. I wouldn’t have even wrote this review if the host didn’t lie about the order

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Hagerstown specialize in?

Buffalo Wild Wings in Hagerstown specializes in award-winning Buffalo, New York-style wings with 26 sauce and seasoning options.

What are the operating hours for Buffalo Wild Wings in Hagerstown?

Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 1:00 AM.