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Arby's

4.0
(469 reviews)
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Business Details

10306 Arnett Drive, Hagerstown, MD
21740, United States
(240) 513-7058
http://www.arbys.com/locations/us/md/hagerstown/10306-arnett-drive/store-8746
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10306 Arnett Drive, Hagerstown, MD
21740, United States

Hours

Reviews

4.0
469 reviews
5 stars
241
4 stars
102
3 stars
57
2 stars
25
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times to place orders.

Staff Attitude

While some reviews praised friendly staff, others noted a lack of engagement or professionalism from employees.

Cleanliness

The restaurant was generally described as clean, but there were complaints about dirty bathrooms and the dining area.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, indicating a need for better order management.
  • WH
    Wahkuna Hoes
    Jan 18, 2026
    1.0
    Went to try the peach cobbler egg rolls. They were COLD. 🥶
  • AR
    Andy Ricketts
    Dec 31, 2025
    5.0
    Arby's is the best.
  • KK
    Kel
    Dec 31, 2025
    3.0
    Their handwritten no smoking in drive thru gave me quite a chuckle. Maybe worry about getting the food out in a timely manner and looking edible.... then you can tell me how to pass the 6 minutes I've been waiting for my food.
  • BP
    Bonn Parker
    Dec 31, 2025
    1.0
    Spent 5 minutes in the drive through before getting my order taken
  • MC
    Mikala Cunningham
    Nov 24, 2025
    1.0
    Don’t expect to get a float or shake, they have the machine shut down just about every day.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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