Arby's

4.0
466 reviews
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Business Details

10306 Arnett Drive, Hagerstown, MD
21740, United States
(240) 513-7058
http://www.arbys.com/locations/us/md/hagerstown/10306-arnett-drive/store-8746
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10306 Arnett Drive, Hagerstown, MD
21740, United States

Hours

Reviews

4.0
466 reviews
5 stars
240
4 stars
102
3 stars
57
2 stars
25
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted slow drive-thru times and order mix-ups.

Food Freshness

Many reviews highlighted issues with food freshness, including cold and stale items, while some customers enjoyed specific menu items.

Cleanliness

The restaurant was generally noted as clean, but there were complaints about dirty bathrooms and unkempt dining areas.

Order Accuracy

Several customers experienced problems with order accuracy, including missing items and incorrect orders.
  • AR
    Andy Ricketts
    Dec 31, 2025
    5.0
    Arby's is the best.
  • KK
    Kel
    Dec 31, 2025
    3.0
    Their handwritten no smoking in drive thru gave me quite a chuckle. Maybe worry about getting the food out in a timely manner and looking edible.... then you can tell me how to pass the 6 minutes I've been waiting for my food.
  • BP
    Bonn Parker
    Dec 31, 2025
    1.0
    Spent 5 minutes in the drive through before getting my order taken
  • MC
    Mikala Cunningham
    Nov 24, 2025
    1.0
    Don’t expect to get a float or shake, they have the machine shut down just about every day.
  • AS
    Angela Shingleton
    Nov 7, 2025
    2.0
    I haven't had Arby's in years and I went there today and I wanted to try the 9 piece steak bite meal that was $13 and some change and when I didnt like the steak bites I asked to replace them with something else and they did with 2 sliders but I think the should have first apologized and then maybe refunded some back or something
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