Arby's

4.2
1013 reviews
Get DirectionsCallWebsite

Business Details

17794 Garland Groh Blvd, Hagerstown, MD
21740, United States
(301) 298-1815
http://www.arbys.com/locations/us/md/hagerstown/17794-garland-groh-blvd/store-7073
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
17794 Garland Groh Blvd, Hagerstown, MD
21740, United States

Hours

Reviews

4.2
1,013 reviews
5 stars
528
4 stars
276
3 stars
120
2 stars
35
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with some customers praising the freshness and taste while others report issues like cold or poorly prepared items.

Service Experience

Customer service is generally friendly and fast, but there are notable complaints about rudeness from some staff members.

Cleanliness

The cleanliness of the restaurant varies, with some customers noting it as clean while others report unsanitary conditions.

Order Accuracy

There are frequent issues with order accuracy, including missing items and incorrect orders.
  • MM
    Michael Musso
    Dec 23, 2025
    2.0
    Whatever "cook" was working DEC 23rd, 2025 around 9pm, needs training or replaced. Paid so much for a dbl roast beef n cheddar. First one was sloppy all over the place and barely even a single. So I went back and politely asked for what i paid for and got pretty much the same thing. Not the worth the fight. Not coming back. Incredibly disrespectful that guy is. Front people were great 5/5, the cook would be 0/5 if I could. I went three three days ago during lunch and the food was incredible and what you pay for. This guy just doesn't give a care in the world about your food. Inconsistency is unacceptable for how much that food costs. Might as well just get McDonald's at the point.
  • GP
    Goldie Pennington
    Dec 16, 2025
    5.0
    Fast friendly service, very clean, good was great
  • EL
    Ethan Lee
    Nov 15, 2025
    1.0
    Found what seems to look like lint mixed with hair in the bottom of my fries, already ate half of them before I found it. Plus long black hairs all in the bottom of it. Which i do not have.
  • JW
    jolene wolf
    Nov 8, 2025
    5.0
    Service was excellent. The restaurants was very clean and the roast beef sandwich was very good
  • WB
    William Boston
    Oct 23, 2025
    5.0
    That new stake is the bomb. I love it. The steak mixed with the onion rings and macaroni salad is amazing...
Read more reviews on Google