Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh and hot meals, while others reported issues like old food and incorrect orders.
Hygiene Issues
Several customers expressed concerns about cleanliness, including dirty bathrooms and hygiene standards.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Drive-Thru Experience
Drive-thru service was noted as slow on multiple occasions, with long wait times reported.
NB
New Blessings
Feb 17, 2026
1.0
For the McDonald's by Northern Parkway on Liberty Heights. My last 2 trips here were awful. Old food and other silly mess. Today the frappe I got for a friend was leaking in my cup holder because they gave me a cup that had a 1 inch slit in it. I can only laugh at how lazy and inconsiderate the world is. Smh. Won't be back
GT
Gerrod Thomas
Jan 12, 2026
4.0
Quick to get a last minute meal.
LC
Lisa Cokley
Dec 10, 2025
4.0
My sandwich was sloppily made. Burgers paddy was s loo iding of and condiments were dripping out of the side.
RB
Ralph Brown
Nov 18, 2025
5.0
Excellent Mcdonalds, every morning my caramel ice coffee is made perfect. Very well managed, and the staff is very efficient and courteous. Thank you for making my coffee with love. If my coffee isn't right it spools my morning.
BJ
Buttercup “Buttercup” J
Nov 4, 2025
5.0
I like this McDonald's the food is always hot and it's clean inside as well.