Brand Certified
Wendy's
3.5(1011 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
6242 Greenbelt Road, Greenbelt, MD
20770, United States
Certified by Wendy's • Mar 01, 2026
(301) 474-3539
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/md/greenbelt/6242-greenbelt-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Greenbelt, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Greenbelt, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
1,011 reviews
5 stars
383
4 stars
220
3 stars
160
2 stars
66
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unwelcoming.
Food Quality
Many customers reported issues with food quality, including stale, cold, or improperly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.
Inconsistency
The service and food quality were described as hit or miss, with some customers having positive experiences while others faced significant issues.
- YYyvocJan 17, 20261.0I hope the district manager/corporate/operator of this Wendy's are reading this review and will take heed to implement change in the abysmal customer service at this Wendy's location. We waited for about 2-3 minutes after an associate walked to the back after she saw us enter. The onsite manager (while simultaneously preparing fries and touching dirty surfaces with his bare hands) kept looking at us but never offered to service us, he only acknowledged the rideshare driver who was served before us. Sylvana, the cashier did not greet us, just gave us a long cold, blank stare. She warmly greeted the next customer (even laughing with him) and quickly served his order but did not finish serving our order. She only did so long after that customer sat down to eat.
- DSDaron ShowalterDec 10, 20251.0I stopped by around 8:30pm on Wednesday, Dec. 10. Service was relatively quick and friendly, but the food… wow. This was one of the worst chicken sandwiches I’ve had in a long time. I ordered the spicy chicken sandwich—usually decent—but this thing tasted like it was made entirely of tendon and rubber. I’m a cheap bastard, so I powered through about half of it before surrendering. I didn’t even give the rest to my dog, and he’ll eat anything. It was that bad. Honestly, it dragged the whole experience down to a 1-star situation. I feel like I deserve my money back—and maybe a little extra—for having to gnaw through that piece of rubber.
- ITIsrael TirkelOct 28, 20253.0המבורגר וציפס בסדר!
- SSShane SiscoOct 22, 20255.0Night crew always on point with my food I come couple times a week after work no complaints.
- ANAgendia NjinjuOct 10, 20253.0The food is great but this specific one always forget the sauces so I always have to go in person and check the bag before I leave. This keeps happening but this was the last straw. I went and they gave me the wrong sauce and forgot to put the straws in the bag. I don’t know what needs to change but they need to start remembering to put the sauces in the bags so I can comfortably order delivery and put the right sauces in the bag. I really don’t know how hard that is.
Frequently Asked Questions About Wendy's
Is Beltway Plaza Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Greenbelt, MD?
The drive-thru at this Wendy's location is open 24 hours a day, 7 days a week, from 4:00 AM to 3:59 AM the following day.
Does the Wendy's at 6242 Greenbelt Road serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's?
Yes, delivery is available. You can check availability and order through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's in Greenbelt, MD?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact this Wendy's location if I have questions or feedback?
You can call the location directly at (301) 474-3539 or contact Customer Care by phone at 888-624-8140, via live chat, or through their online survey.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details are available at order.wendys.com or in the Wendy’s mobile app by selecting the Greenbelt location.
What types of meals are served at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
Are there any nearby places for entertainment or dining near Wendy's Greenbelt?
Yes, nearby you can find Laugh Out Loud Stations Mega Fun Center for arcade entertainment and restaurants like Bennigan’s and Hook And Reel Cajun Seafood & Bar for dining options.
If visiting Wendy’s, what nearby services could complement my visit?
Nearby services include Quest Diagnostics for laboratory testing, Tinu Jacob Agency: Allstate Insurance for insurance needs, and various medical centers such as United Medical Center and Children’s Pediatricians Associates.
How can nearby public places help me find or enjoy a visit to Wendy's?
Nearby places such as Tropical Smoothie Cafe offer additional food choices, and RadioShack can provide electronics and mobile phone services if needed during your visit to Wendy’s at 6242 Greenbelt Road.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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