Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Greenbelt, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
335 reviews
5 stars
171
4 stars
74
3 stars
23
2 stars
16
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and attentive, others are criticized for rudeness and lack of acknowledgment.
Order Accuracy
Many customers reported issues with incorrect orders, particularly in the drive-thru, leading to frustration and disappointment.
Food Quality
Several reviews mentioned poor food quality, including stale donuts and improperly prepared items, which detracted from the overall experience.
Cleanliness
The establishment is noted for its cleanliness, with some customers appreciating the tidy environment.
Operational Issues
Customers expressed concerns about inconsistent inventory, early closures, and long wait times, impacting their overall satisfaction.
- PPPa.bNov 9, 20251.0Came here for a cookie butter latte they end up giving me a chai latte instead and she still said we told her chai … Every time we come here it’s always an issue with the orders
- NBNastasia BNov 3, 20251.0Truly Disappointing Service, Operational Failures, and Extreme Delays I visited this location today and had, without exaggeration, the worst service experience I've ever had at a Dunkin'. The core issues were poor customer service and unacceptable operational failures: Poor Preparation & Missing Items: My order was prepared incorrectly, and upon inspection, items were missing. Rude and Unwelcoming Service: The two staff members working were rude, failed to greet customers, offered no smiles, and provided no apology for the errors. Unacceptable Refund Delay: When trying to process a refund for the errors, the staff did not know how to operate the system. I waited 23 minutes while they struggled, eventually requiring them to call a manager over the phone to complete the transaction. This level of operational incompetence is unacceptable. Dirty Environment: The dining area and service counter were visibly dirty. It is clear this location is understaffed and poorly trained, leading to a complete breakdown of service and cleanliness. This was a frustrating and disappointing experience.
- SCStephanie CookOct 22, 20255.0Everyone is always so nice, they always make my drink right which I truly appreciate lol. And never super busy.
- ACAlisha CookeSep 29, 20252.0Came to this location for a midday pick me up… and noticed that the cashier was handling money in food with gloves without changing them in between. Unsettling to see given the amount of viruses and illness that it’s going around right now.
- APAnnette PinkstonSep 27, 20255.0There may be a long line for drive thru but it sure goes FAST!!! Order is always correct and the staff is always friendly.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' Greenbelt, MD?
Dunkin' in Greenbelt, MD is open Monday to Friday from 4:00 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.
Does Dunkin' Greenbelt offer delivery and curbside pickup services?
Yes, Dunkin' Greenbelt offers both delivery and curbside pickup services for customer convenience.
What can I order at Dunkin' Greenbelt during the holiday season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher as part of their holiday menu.
Is there a drive-thru available at Dunkin' Greenbelt?
Yes, this location has a drive-thru service for fast and convenient ordering.
Does Dunkin' Greenbelt serve breakfast and lunch?
Yes, Dunkin' serves breakfast, lunch, and brunch items, including coffee, espresso, breakfast sandwiches, and donuts.
What payment methods are accepted at Dunkin' Greenbelt?
Dunkin' Greenbelt accepts debit and credit card payments.
Is Wi-Fi available at Dunkin' Greenbelt?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
Which nearby restaurants can customers visit before or after their Dunkin' trip?
Nearby restaurants include Kenny Sub Shop for sandwiches, Weakness for Sweetness offering Caribbean cuisine and bakery items, and Burger King for fast food options.
Are there any nearby financial services to Dunkin' Greenbelt?
Yes, customers can find a Bank of America ATM and LibertyX Bitcoin ATM near Dunkin' Greenbelt for convenient banking and payment needs.
What nearby retail and service stores are close to Dunkin' Greenbelt?
Nearby retail and service stores include T-Mobile for mobile phones, Kmart for clothing and general retail, and Liz Hair Design for beauty and hair services.