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Dunkin'

3.9
(342 reviews)

Business Details

8827 Greenbelt Rd, Greenbelt, MD
20770, United States
(240) 245-3745
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenbelt, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8827 Greenbelt Rd, Greenbelt, MD
20770, United States

Hours

Reviews

3.9
342 reviews
5 stars
172
4 stars
74
3 stars
24
2 stars
18
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unprofessional behavior, leading to a frustrating experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing dissatisfaction among customers.

Cleanliness

Several customers noted that the location was not clean, with dirty environments affecting their overall experience.

Product Quality

Feedback indicated inconsistent quality of food and beverages, with complaints about stale items and poorly prepared drinks.

Staff Friendliness

Despite negative experiences, some customers praised individual staff members for their friendliness and good service.
  • NL
    NeeNee Ly
    Feb 20, 2026
    2.0
    They playing with this bacon, they said you are supposed to get 8 pieces but they gave me 4 broken pieces. I should have gotten my money back but I had somewhere to be. They keep doing this and it sucks because I really like the snacking bacon. I really could just save my money and made this at home later with some patience but my impatience made me spend my money and it wasn’t even worth it, coffee is though. The place looks the same Everytime I come, could get cleaned more but not bad. The time of day doesn’t matter it’s the same. Staff is always friendly whether I have an attitude or not, maybe because they know they are getting over and since they have a smile no one will complain. They are sweet though. Always.
  • AG
    Adiam Gebrehiwot
    Jan 12, 2026
    1.0
    I received some coupons in the mail that I could use at this location. On Nov. 28, I ordered in the drive thru, mentioning my coupon, and then at the window I gave the young lady my coupon before presenting my Dunkin' app to pay for the order. The cashier scanned my app and handed me back the coupon saying the app took care of it. I was confused so I refreshed my app to see what I was charged and I saw I was charged the full amount, not the coupon amount. I brought it to her attention and she just said "well I scanned the app first." Clearly she isn't the brightest bulb in the box so I just left it alone and figured I'd complain to corporate. I did send in a complaint and they said I should be hearing from the franchisee in the next 2 business days but it has been over a month and I have not. Do not go to this location - their staff is not properly trained to use coupons that their own store mails out.
  • AA
    Arianna Avalos
    Dec 21, 2025
    3.0
    I always order a caramel craze latte and it should taste sweet right? No they never make it sweet it always taste bitter and I keep making the mistake of coming back.
  • NS
    Noah Schreiber
    Dec 19, 2025
    2.0
    Donuts are fine. My issue is I keep ordering a latte or cappuccino and I am getting just regular coffee with some milk splashed in it. Feeling like I'm getting robbed at this point. I would start checking if you order coffee. Learn from me, Pop the lid before you walk out the door.
  • BN
    Batool Naqvi
    Dec 14, 2025
    1.0
    Worst Dunkin’ location I’ve ever visited. The staff was extremely unprofessional and dismissive. I rarely leave reviews, but the service here was just terrible!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' Greenbelt, MD?

Dunkin' in Greenbelt, MD is open Monday to Friday from 4:00 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does Dunkin' Greenbelt offer delivery and curbside pickup services?

Yes, Dunkin' Greenbelt offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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