Dunkin'

3.6
270 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenbelt, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5900 Greenbelt Rd, Greenbelt, MD
20770, United States

Hours

Reviews

3.6
270 reviews
5 stars
128
4 stars
44
3 stars
23
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, with several specific complaints about individual employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers noted that the food, particularly donuts and breakfast items, were stale, undercooked, or not fresh.

Cleanliness

There were complaints about the cleanliness of the location, including issues with the drive-thru and overall hygiene.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain food items.
  • ME
    Maria Escobar
    Dec 18, 2025
    5.0
    I was having a bad morning I was nervous and anxious and stop by Dunkin to get a egg and cheese crossaint and they made it so good and crispy it was delicious.
  • MM
    Minion
    Nov 9, 2025
    5.0
    I must have my coffee and Dunkin has been my favorite for many years. I miss getting midnight blend because a lot of locations don't serve it.
  • KS
    K S
    Oct 9, 2025
    1.0
    The worst morning drive thru service. The Hispanic lady was beyond rude.
  • ZS
    Zoey Shoyat
    Sep 29, 2025
    1.0
    Prefer my food through DoorDash and never received my full order when trying to get the rest of my order from DoorDash I was instructed to call the store and talk to a manager. However no one picked up the phone after I called several times. Horrible service and customer service. Can’t even have the decency to pick up a damn phone and talk to customers crazy this world is pathetic and lazy.
  • YR
    Yusset Rosales
    Sep 23, 2025
    5.0
    La mejor tienda del area!

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Greenbelt, MD?

This Dunkin' location in Greenbelt, MD is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.