Dunkin'

3.6
267 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenbelt, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5900 Greenbelt Rd, Greenbelt, MD
20770, United States

Hours

Reviews

3.6
267 reviews
5 stars
126
4 stars
44
3 stars
23
2 stars
22
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, with several specific complaints about individual employees.

Order Accuracy

Frequent issues with incorrect orders and missing items were highlighted, leading to customer frustration.

Food Quality

Customers noted that donuts and other food items were often stale or poorly prepared, impacting overall satisfaction.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and maintenance issues, such as broken equipment and cleanliness concerns.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and efficiency.
  • MM
    Minion
    Nov 9, 2025
    5.0
    I must have my coffee and Dunkin has been my favorite for many years. I miss getting midnight blend because a lot of locations don't serve it.
  • KS
    K S
    Oct 9, 2025
    1.0
    The worst morning drive thru service. The Hispanic lady was beyond rude.
  • ZS
    Zoey Shoyat
    Sep 29, 2025
    1.0
    Prefer my food through DoorDash and never received my full order when trying to get the rest of my order from DoorDash I was instructed to call the store and talk to a manager. However no one picked up the phone after I called several times. Horrible service and customer service. Can’t even have the decency to pick up a damn phone and talk to customers crazy this world is pathetic and lazy.
  • YR
    Yusset Rosales
    Sep 23, 2025
    5.0
    La mejor tienda del area!
  • BS
    Brenda Siliezar
    Sep 23, 2025
    5.0
    The best!

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Greenbelt, MD?

This Dunkin' location in Greenbelt, MD is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.