Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Berwyn Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.1
1,192 reviews
5 stars
640
4 stars
264
3 stars
125
2 stars
37
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and long wait times for orders.
Portion Sizes
Many reviews mentioned small portion sizes, with customers feeling they received inadequate amounts of food for the price.
Food Quality
Feedback on food quality was mixed; while some praised the freshness and taste, others complained about blandness and inconsistency.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary food handling.
ML
Moon Bounce Galaxy LLC
1 day ago
5.0
Great customer service
AC
alpo cole
Feb 22, 2026
1.0
Stop cooking food early and ran out of food before they were even closed. It’s terrible when u come to work to try and rush back home by closing up everything early so u can run out
RH
Rafael Herrera
Feb 12, 2026
1.0
Mal servicio por parte de las personas que atienden y las porciones extremadamente pequeñas.
Una mujer latina para variar su actitud fue muy arrogante. 02.12.26
JK
Jerriann King
Jan 18, 2026
5.0
Sometimes the meat is real fatty but service is always great and quick IMO.
JJ
Jasmine
Dec 13, 2025
1.0
I can’t believe that any business operates this way. My order was supposed to be ready by 1:10 pm. It wasn’t ready until 2:10 pm.When I opened the bowl, I saw that it was made with steak. I have cancer and I cannot eat red meat. I called and asked for a refund and they refused. I asked to have the bowl remade and they refused that as well. They hung up on me. I have yet to receive a response to any of the emails I’ve sent them.