Chipotle Berwyn Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing bland or poorly prepared meals, while others praised the freshness and flavor.
Portion Sizes
Many reviews highlighted issues with small portion sizes, particularly regarding meat, leading to dissatisfaction among customers.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were noted for being rude or dismissive.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and unsanitary conditions.
Order Accuracy
There were multiple complaints about incorrect orders and issues with mobile order preparation, leading to frustration among customers.
CM
Constantine Matsakis
5 days ago
5.0
Fast service.
BI
BRUNO INSTALLATIONS
Nov 11, 2025
5.0
ANTHONY WILL BE A GREAT STORE MANAGER FOR CHIPOTLE BECAUSE OF HIS EXCELLENT CUSTOMER SERVICE AND PERFECT PEOPLE SKILLS!
HE IS A DIAMOND TO THIS FRANCHISE!!!
HE DESERVES CREDIT WHERE IT IS DUE…
OL
Odessa Lucas
Nov 6, 2025
5.0
Service is fast and workers are friendly.
JJ
Jack
Oct 14, 2025
5.0
Actually impressed by how good this chipotle was. My eyes actually rolled back eating my burrito which is shocking.
ET
Evelyn Morales Torres
Sep 24, 2025
5.0
Excelente servicio ,buen trato empleados coordinados para hacer un excelente trabajo en equipo.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Berwyn Heights offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Greenbelt?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Berwyn Heights provide online ordering and delivery services?
Yes, Chipotle offers online orders, in-store pickup, and delivery services through their website and app.
How can I contact Chipotle Mexican Grill in Berwyn Heights for inquiries?
You can contact them by phone at +1 301-982-6722 or email at md.0438.berwyn@chipotle.com.
Where is Chipotle Mexican Grill located in Greenbelt, MD?
It is located at 5506 Cherrywood Ln, Greenbelt, MD 20770, in the Prince Georges sublocality.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services.
Are there any nearby places to visit when dining at Chipotle Mexican Grill in Berwyn Heights?
Yes, nearby places include Salon Royal (a beauty salon and spa), Charleys Cheesesteaks (fast food), and Jeepers (an amusement park and bar) which you might enjoy visiting before or after your meal.
Is there a convenient way to find Chipotle Mexican Grill in Berwyn Heights using public transportation or nearby landmarks?
While specific transit stations aren't listed, nearby well-known places like the Sprint Store and Mattress Warehouse can serve as landmarks to help you find Chipotle easily.
What social media platforms can I follow for updates and offers from Chipotle Mexican Grill Berwyn Heights?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, Pinterest, and LinkedIn.
Does Chipotle Mexican Grill in Berwyn Heights support inclusive practices?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.