Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Glen Burnie, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Glen Burnie, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,121 reviews
5 stars
295
4 stars
212
3 stars
209
2 stars
100
1 star
305
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback on customer service was mixed; while some praised individual staff members, many others reported rude or unhelpful interactions.
Food Quality
Several customers complained about food being cold, stale, or poorly prepared, including raw burgers and old fries.
Management Issues
Many reviews pointed to poor management as a root cause of the ongoing service and operational problems at this location.
- MMManuelNov 13, 20251.0Just moved into the neighborhood and decided to try this Wendy's, what a mistake. I ordered the number one they made it a large without asking and gave me a cheese burger on a hard bun and a large french fry container half filled. The burger seem like it was old so needless to say I trashed it and will be calling the health department in the morning to request the establishment be checked for cleanliness and proper food handling. NEVER AGAIN!
- JCJ CNov 13, 20251.0Zero stars!! Waited in line for 30 minutes, 20 of which were spent AT THE WINDOW, only for me to get COLD, STALE food!!! 😡 AT 5PM!!! In this economy, I don’t care if I’m spending $10 or $100, crappy quality and service is not acceptable. I will not be returning!!
- DJDavid JarrellsNov 3, 20251.0I took my little girl there and ordered food. And she only charged me $4.00 for a five dollar biggie bag and waited about 25 minutes to our food. I will not go back to the Wendy's in Glen Burnie Maryland 21061
- GBGermy BallswellOct 24, 20251.0I just wasted my whole lunch break in the drive through. 20 mins starts to finish. 5 mins at the window between getting my drink and my food. They were out of what I wanted to order. Finally get my food and half of the items I paid for weren't even in the bag. The sauce I asked for wasn't in the bag. And the bun of the sandwich was hard as a brick. This has got to be the worst Wendy's on the whole east coast. Not getting the food you paid for after waiting such a ridiculous amount of time is enough to drive someone insane. They are always understaffed. The staff is untrained and the whole place has a lazy attitude while cars are actively leaving the drive through line because they are so slow.
- KKKristieOct 13, 20251.0This isn't the first time I've came to this location and been completely disrespected by the staff. Today I was on my lunch break I waited in the drive thru for 5 minutes with one car in front of me. I couldn't see why the car wasn't moving forward since no one was in front of them. Well no one was taking their order. So I drove around and parked and went inside. Not one customer in front of me. I walk up to order my food and 6 workers looked at and not one of them helped me. One guy actually said to another worker "what is that lady at the counter looking at me for". She then looked at me and laughed. One worker asked me "what's you looking at me for. What's you want". I said "I'd like to order please". She then rolled her eyes at me and walked away. Another worker then finally walked up and said "I have to take a order outside then I'll come back and help you". I didn't complain when she came back because she had saw me at the counter ready to order and walked past me. By the time I got back to work I had 10 minutes to eat. I work less then a mile from Wendy's. I work in a restaurant so I know it can get busy and crazy but you don't treat your customers this way. The customers are the reason you have a job and you get paid. If I treated our customers this way I would be fired.
Frequently Asked Questions About Wendy's
Is Crain Highway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Glen Burnie, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Glen Burnie, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (410) 760-9439.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Crain Highway Wendy’s serve breakfast?
Yes, this Wendy’s location in Glen Burnie, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy’s at 6910 Ritchie Highway in Glen Burnie, MD?
This Wendy’s location is open 24 hours a day, 7 days a week, from 4:00 AM to 3:59 AM the next day.
Does this Wendy’s offer drive-thru service?
Yes, the Wendy’s at Glen Burnie has a drive-thru that is open 24/7, matching the restaurant’s operating hours.
Can I order Wendy’s food online or via a mobile app?
Yes, you can order Wendy’s food through their mobile app available in the App Store or via the website order.wendys.com.
What meals are served at this Wendy’s location?
The restaurant serves breakfast, lunch, and dinner with various options including burgers, chicken nuggets, salads, and Frosty® treats.
Is Wendy’s delivery service available near Glen Burnie, MD?
Delivery may be available near you. Check the Wendy’s app or order.wendys.com and enter your delivery address to confirm service availability.
How can I contact the Wendy’s at 6910 Ritchie Highway for questions or feedback?
You can call (410) 760-9439, use the Wendy’s Contact page online, or provide feedback through the Wendy’s Customer Satisfaction Survey with your receipt details.
What payment methods are accepted at this Wendy’s?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Are there any dining or fast food options near Wendy’s in Glen Burnie?
Nearby fast food and dining options include Mi Pueblito (Mexican/Tex-Mex), Romano’s Bar & Grill (Italian and seafood), McDonald’s, Checkers at 1417 N. Crain Hwy, and Ramonos (American restaurant and lounge).
Are there convenient banking or ATM services nearby Wendy’s in Glen Burnie?
Yes, nearby services include LibertyX Bitcoin ATMs, Bank of America ATMs, Coin Cloud DCM currency exchange, and Margo Bitcoin ATM.
What other notable businesses or services can I find near the Wendy’s on Ritchie Highway?
Nearby you can find Mattress Firm stores, automotive repair services such as Midas, car dealerships like Barry - i.g. Burton Glen Burnie and Ig Burton Buick GMC, as well as various retail and professional services.