Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rudeness from staff and unprofessional behavior from management.
Smoothie Quality
Customers expressed dissatisfaction with the quality of smoothies, often describing them as watery or overly sweet.
Food Quality
While some customers enjoyed the food, there were multiple complaints about incorrect orders and food not being prepared properly.
Cleanliness and Hygiene
Several reviews raised concerns about cleanliness and hygiene practices, including staff not wearing gloves and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the taste of the smoothies and the friendliness of certain staff members.
AN
Amanda A. Nichols
Jan 5, 2026
5.0
The staff was nice and very helpful
EB
Ed Bradley
Nov 6, 2025
5.0
I have been to almost 10 different locations and this has the best tasting wraps. The cut them and it just seems like they take pride in making almost like they are making it for themselves. Keep it up!
JR
Jenna Rose
Oct 6, 2025
1.0
This is my first time ordering from this place and my smoothie was bland. No sweetness, no strong peanut butter banana taste. It was just full of ice. Waste of money.
B3
Blue Venom 3000
Oct 6, 2025
1.0
I came to this store with my Girlfriend for the first time and i never ordered here before and wanted to get the same thing as my girlfriend, i order a acai bowl with nutella but i didnt know it came with coconut and it was my mistake that i didnt know but it was my first time ordering here, so i came back and i apologize and asked respectfully and nicely to ask if i can get it remade or changed without coconut, the worker or manager i dont know what position he in but he came and told me that its in the menu but i didnt really see it by mistake because of my poor vision and i kindly told him that i didnt know and that its my first time and he started to get aggressive with me and being very rude and got loud with me and accused me of opening the cup and eating it and told me next time i should look at the menu better like im dumb, i told him if he doesnt want to remake it and be this rude to me i can just get my refund for just one acai bowl, i would understand if i ate some of it and brought it back like that but i didnt even open it or even take one bite it was all intact upside down in the bag , i told him im not lying its in the same place and he ended up snatching the bowl out of my hands and throwing it hard in the in the trash and told me to get out or else he will call the cops but i told him to do it because im not leaving without me bowl getting remade or a refund and told me i can make the complaint here and i recorded a video of the situation because i felt scared and threatened and he proceeded to walk up to me like he was gonna do something, i was so scared i didnt know what to do, all i did was politely and respectfully ask was a question to see if i can get it remade and this is how i get treated for my first time coming here i felt threatened and scared and i have pictures and video proof of the whole situation it all happened on Sunday October 5th 2025 at 2:14 pm u can check the cameras all i did was just be respectful and nice and he cussed me out and flipped me off as i walked out after the other worker gives me a new acai bowl but my first time experiencing here was the worst i think you should get rid of this guy here. and i would like contact HR or corporate or the boss of this rude guy.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
Is delivery available at Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.
Can I order ahead for pickup at Tropical Smoothie Cafe?
Yes, you can order ahead for in-store pickup or curbside pickup through their app or online.
What meals are served at Tropical Smoothie Cafe?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
Does Tropical Smoothie Cafe offer vegan, gluten-free, or healthy options?
Yes, Tropical Smoothie Cafe offers vegan, gluten-free, and healthy menu options including smoothies, wraps, flatbreads, salads, and bowls.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is Tropical Smoothie Cafe family-friendly and does it have seating?
Yes, they welcome families and have seating available in the cafe.
What nearby places can help customers get to Tropical Smoothie Cafe?
Customers can use Glen Burnie Quick Taxi, a nearby taxi service, to reach Tropical Smoothie Cafe conveniently.
What are some nearby places customers might visit before or after dining at Tropical Smoothie Cafe?
Customers might visit nearby places such as GNC for vitamins and supplements, Fancy Nails for beauty services, or Wingstop for additional dining options.
Are there any nearby shopping options close to Tropical Smoothie Cafe?
Yes, ShopRite of Glen Burnie and Man Cave Memorobilia are nearby shopping options customers can explore.