CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Glen Burnie is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being undercooked or poorly prepared.
Service Issues
Multiple reviews highlighted slow service, incorrect orders, and unhelpful staff, particularly from management.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Positive Staff Interactions
Despite the issues, some customers praised friendly and accommodating staff, particularly in resolving order problems.
Atmosphere
The ambiance was generally appreciated, with many customers enjoying the environment for dining or working.
GG
Gary Gutier
4 days ago
3.0
Check your bags before departing. Second time that I get home to find out that they forgot to put the bagets in the bag. Soup with crackers once again.
RR
Raquel Roulhac
4 days ago
3.0
After 5/6 years of giving up on Panera bread every time because after eating the salads my stomach felt sick nausea etc I decided to try again yesterday glen Burnie location never again a salad but I did try soup and sandwich I went in for rapid order wasn’t ready I just looked around and there it was 😩 a staff with gloves preparing a salad touching the screen adjusted his glasses took about 3 min to straighten out his plastic name tag then wiped off his apron just to continue making the salad with the same gloves 🤮 never again. Just because you have on gloves don’t mean your hands are clean DO BETTER!!!!!!
UA
Usawa Andwele
Feb 13, 2026
4.0
I gave 4 stars because only because of the Latina ladies was sweetheart. She had no problem making sure that I received the extras I had ordered. She also packaged my items the way I asked event hough her co-worker kept intervening.
Cashier was terribly slow, so the ordering process was slower than desired. The plus was that he remembered to ask me for my member #.
MW
Mia Woodland
Jan 22, 2026
1.0
Cafe #203583
Dirty from the door you walk in.
Cashier : Kendall -don't have a clue what's going on. I asked him a simple question if more bread was coming out. He stood there With No clue & said he didn't know. Normally When you don't know , you go ask. I told him to ask. The heavy blonde hair lady said More bread is coming but won't be Hot. I was wondering what that meant. So I guess bread coming out from the oven is not Hot but Cold. I asked Kendall what that meant. He shrugged his shoulders I don't know. I wonder if he knows what he's working at.?? Everything was bad in that place. From the time you walk in to the cashier to the another employee, sneezing on a pastry & back.
I left. Went Panera by Arundel Mills
PM
Poonam McKnight
Jan 16, 2026
1.0
Never in my life have I heard of a quality business just dumping sliced & toasted bagels straight into the paper delivery bag. That's not sanitary or a representation of good customer service - esp if the food is being transported through Doordash. The manager said this was common practice - this should be a very UNCOMMON practice for Panera Bread regardless of the franchise. Packaging food is for minimizing exposure to the elements - you can afford to put bagels in boxes if I'm paying 30$ for half a dozen