Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,054 reviews
5 stars
372
4 stars
207
3 stars
207
2 stars
80
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.
Food Quality
Numerous reviews highlighted issues with food quality, including overcooked items, incorrect orders, and unsatisfactory presentation.
Cleanliness
Some customers praised the cleanliness of the dining area, while others noted dirty tables and floors.
Service Speed
There were mixed reviews on service speed, with some customers experiencing long waits, especially during busy hours.
Management Issues
Several reviews mentioned poor management practices, including lack of accountability and unhelpful responses to complaints.
- NDNick DavisDec 25, 20251.0Whatever women was working night shift on Christmas was playing games with everyone who came through the drive through it was around 6PM. When you pulled up she would ask if you are using the mobile app and whatever your response was she would say nothing afterwards. I went around the drive through 4 times and she did the same thing every time and she did this to other cars as well. I will not be back to this location but I will be back up there in the morning to figure out who was working that shift and someone will be held accountable for the unprofessionalism.
- KPKyle ParhamDec 22, 20251.0the employees on the night shift drive thru will argue with you and have an attitude after telling them its messed up because they dont want to work. Its crazy. This is the 2ND TIME This has happened. Are there no manager there to hold them accountable or is this place just a joke.
- TTtony tyreDec 2, 20251.0People need to be polite and have good customer skills drive through people are extremely rude unpolished I dont need to go here keep it up
- SBStephanie BenfieldNov 13, 20251.0I couldn't wait to try the buffalo ranch Mccrispy as I'm a huge Buffalo ranch fan. I ordered the dexule to add lettuce and tomato for .70 more and when I received my sandwhich it was so pitiful looking. The smallest green yellow tomato slice. Stringy lettuce shreds over toasted brown bun. Hard dried up bacon one squirt of sauce in the middle and over cooked dried up chicken. This was such a disappointment to me. The sandwhich tasted awful. All the time imagining how great it was going to taste was completely wrong.this would not be anything to celebrate. I had to water in my mouth waiting to experience my favorite taste buffalo ranch . But that quickly disappeared when I opened the wrapper. I would like to retry at my regular McDonalds however for the price I probably won't because I am worried I will receive the same junk again. The worst thing is that I paid extra to make it deluxe and It bought me the smallest bad tomato slices and lettuce. My photo to the picture on the app look nothing alike
- EOE OSep 9, 20255.0Very nice place to sit in and eat. Very clean. The best time to eat in for a couple is right at or after sunset. You can sit by the windows and watch the vehicles or even in your car you can sit there and have a relaxing time. A simple sweet date spot.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 569 Ordnance Rd, Glen Burnie, MD?
McDonald's is open from 6:00 AM to 10:00 PM Monday to Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.
Does this McDonald's location have drive-through service and what are its hours?
Yes, this McDonald's offers drive-through service daily from 5:00 AM to midnight Monday through Friday, and from 6:00 AM to midnight on weekends.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available Monday to Friday from 5:00 AM to 11:30 PM, and on weekends from 6:00 AM to 11:30 PM.
What pickup and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery for customer convenience.
How can I order food from McDonald's using their mobile app?
You can order using the McDonald's app, available on the Apple App Store and Google Play Store, via the provided app URLs.
What payment options are accepted at this McDonald's location?
Payments can be made with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services and amenities are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Get Air Glen Burnie and Get Air Trampoline Park for active recreation, or shop at Costco and Party City for daily needs and party supplies.
Are there any pet care facilities near McDonald's?
Yes, Banfield Pet Hospital and PetSmart are nearby, offering veterinary, pet grooming, training, and retail services.
What automotive and home improvement stores are close to McDonald's?
Valvoline Instant Oil Change provides automotive services nearby, and stores like LL Flooring and Home Services at The Home Depot are also close for home improvement needs.