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McDonald's

3.5
(1057 reviews)

Business Details

569 Ordnance Rd, Glen Burnie, MD
21060, United States
(410) 768-6350
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
569 Ordnance Rd, Glen Burnie, MD
21060, United States

Hours

Reviews

3.5
1,057 reviews
5 stars
376
4 stars
208
3 stars
205
2 stars
80
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Food Quality

Numerous reviews highlighted issues with food quality, including overcooked items, incorrect orders, and unsatisfactory presentation.

Cleanliness

Some customers praised the cleanliness of the dining area, while others noted dirty tables and floors.

Service Speed

There were mixed reviews on service speed, with some customers experiencing long waits, especially during busy times.

Management Issues

Several reviews mentioned poor management practices, including unresponsive or rude managers and lack of accountability for staff behavior.
  • BD
    Biggz DaMenace
    5 days ago
    5.0
    Every time I come here it's nothing but love. Always clean, friendly and fresh
  • ND
    Nick Davis
    Dec 25, 2025
    1.0
    Whatever women was working night shift on Christmas was playing games with everyone who came through the drive through it was around 6PM. When you pulled up she would ask if you are using the mobile app and whatever your response was she would say nothing afterwards. I went around the drive through 4 times and she did the same thing every time and she did this to other cars as well. I will not be back to this location but I will be back up there in the morning to figure out who was working that shift and someone will be held accountable for the unprofessionalism.
  • KP
    Kyle Parham
    Dec 22, 2025
    1.0
    the employees on the night shift drive thru will argue with you and have an attitude after telling them its messed up because they dont want to work. Its crazy. This is the 2ND TIME This has happened. Are there no manager there to hold them accountable or is this place just a joke.
  • TT
    tony tyre
    Dec 2, 2025
    1.0
    People need to be polite and have good customer skills drive through people are extremely rude unpolished I dont need to go here keep it up
  • SB
    Stephanie Benfield
    Nov 13, 2025
    1.0
    I couldn't wait to try the buffalo ranch Mccrispy as I'm a huge Buffalo ranch fan. I ordered the dexule to add lettuce and tomato for .70 more and when I received my sandwhich it was so pitiful looking. The smallest green yellow tomato slice. Stringy lettuce shreds over toasted brown bun. Hard dried up bacon one squirt of sauce in the middle and over cooked dried up chicken. This was such a disappointment to me. The sandwhich tasted awful. All the time imagining how great it was going to taste was completely wrong.this would not be anything to celebrate. I had to water in my mouth waiting to experience my favorite taste buffalo ranch . But that quickly disappeared when I opened the wrapper. I would like to retry at my regular McDonalds however for the price I probably won't because I am worried I will receive the same junk again. The worst thing is that I paid extra to make it deluxe and It bought me the smallest bad tomato slices and lettuce. My photo to the picture on the app look nothing alike

Brand Certified Facts from McDonald's

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