Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers praised the cleanliness of the restaurant, including the dining area and bathrooms.
Service Quality
Feedback on service was mixed; while some praised the friendly and efficient staff, others reported poor customer service and rude behavior from management.
Food Quality
There were numerous complaints about food quality, including overcooked items, incorrect orders, and issues with freshness.
Order Accuracy
Several customers noted frequent mistakes with their orders, both in the drive-thru and dine-in experiences.
Speed of Service
While some reviews highlighted fast service, others mentioned long wait times, particularly during busy hours.
SB
Stephanie Benfield
Nov 13, 2025
1.0
I couldn't wait to try the buffalo ranch Mccrispy as I'm a huge Buffalo ranch fan. I ordered the dexule to add lettuce and tomato for .70 more and when I received my sandwhich it was so pitiful looking. The smallest green yellow tomato slice. Stringy lettuce shreds over toasted brown bun. Hard dried up bacon one squirt of sauce in the middle and over cooked dried up chicken. This was such a disappointment to me. The sandwhich tasted awful. All the time imagining how great it was going to taste was completely wrong.this would not be anything to celebrate. I had to water in my mouth waiting to experience my favorite taste buffalo ranch . But that quickly disappeared when I opened the wrapper. I would like to retry at my regular McDonalds however for the price I probably won't because I am worried I will receive the same junk again. The worst thing is that I paid extra to make it deluxe and It bought me the smallest bad tomato slices and lettuce. My photo to the picture on the app look nothing alike
EO
E O
Sep 9, 2025
5.0
Very nice place to sit in and eat. Very clean.
The best time to eat in for a couple is right at or after sunset. You can sit by the windows and watch the vehicles or even in your car you can sit there and have a relaxing time.
A simple sweet date spot.
LW
Larry Wilson
Aug 9, 2025
4.0
Food is always over cooked. It's hard to understand what the employees are saying. They need to learn English.
TH
Tammara Harris
Jul 31, 2025
1.0
They didn’t put any sugar In my sweet tea also they didn’t put any sauce in my bag nor did they put any napkins and my chicken nuggets was cold
MT
Mocha Taylor
Jul 21, 2025
4.0
The same crew every morning..hard workers!! I am a McDonalds girl at heart..this location runs well. Never a wait even with a line..sure their service times are good.
What are the regular opening hours of McDonald's at 569 Ordnance Rd, Glen Burnie, MD?
McDonald's is open from 6:00 AM to 10:00 PM Monday to Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.
Does this McDonald's location have drive-through service and what are its hours?
Yes, this McDonald's offers drive-through service daily from 5:00 AM to midnight Monday through Friday, and from 6:00 AM to midnight on weekends.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available Monday to Friday from 5:00 AM to 11:30 PM, and on weekends from 6:00 AM to 11:30 PM.
What pickup and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery for customer convenience.
How can I order food from McDonald's using their mobile app?
You can order using the McDonald's app, available on the Apple App Store and Google Play Store, via the provided app URLs.
What payment options are accepted at this McDonald's location?
Payments can be made with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services and amenities are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby you can visit Get Air Glen Burnie and Get Air Trampoline Park for active recreation, or shop at Costco and Party City for daily needs and party supplies.
Are there any pet care facilities near McDonald's?
Yes, Banfield Pet Hospital and PetSmart are nearby, offering veterinary, pet grooming, training, and retail services.
What automotive and home improvement stores are close to McDonald's?
Valvoline Instant Oil Change provides automotive services nearby, and stores like LL Flooring and Home Services at The Home Depot are also close for home improvement needs.