Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
Several reviews mentioned cold or stale food, particularly fries and sandwiches, contributing to dissatisfaction.
Wait Times
Customers consistently complained about long wait times in both drive-thru and curbside service, often exacerbated by poor staffing.
Mixed Experiences
While some customers praised individual staff members for good service, overall experiences varied widely, with many expressing a desire to avoid this location.
GW
gregg ward
2 days ago
1.0
The actual owner and or general manager of this location should be ashamed. How hard is it to order a number one big Mac with a kids meal. Instead, I somehow managed to get a double cheeseburger and when I asked the lady at the window to correct the order, there was no understanding of what needed to be corrected because they did not understand the words coming out of my mouth
JG
Jorge H Gonzalez
Jan 18, 2026
1.0
Ordered at 5 AM: 1 Sausage McGriddle Combo with OJ, 1 Steak, Egg & Cheese McGriddle Combo with OJ, and 1 extra Sausage McGriddle sandwich. The combos are supposed to include OJ, but I was charged an extra $2.59 twice for the OJs—total rip-off.
Tried explaining the mistake to the cashier multiple times; he seemed completely out of it, like he was high, and couldn't grasp the issue. Went to the pickup window—same problem with the worker there, who also appeared impaired and rudely told me to back up and talk to the cashier again. Unbelievable incompetence!
On top of that, asked for 4 grape jellies—no jellies in the bag. Had to park, go inside, and explain everything to a Latina employee who actually understood immediately, apologized professionally, and fixed it right away.
The first two (Black young guys tripping) were a nightmare; she was the only competent one. Avoid this location's drive-thru—total waste of time and money. 1 star.
BD
Brett Daniels
Jan 11, 2026
3.0
For fast food it's normal but they tend to get orders wrong quite often
AB
Alexis Bell
Dec 30, 2025
1.0
i came in around 1:40 am i know it late but nobody took my order for over 10 mins at the drive through when i pulled around i seen two people in the lobby just talking with three people in line. All i came to get was some ice. I honked my horn and even pulled around to the windows and at that point it seemed like i was being ignored. I've worked in fast food before and if there is going to be an extended wait it's only a courtesy to let someone know on the mic.
JR
Jessica Ray
Dec 3, 2025
3.0
They are always nice but they constantly sweep next to you and all the dirt and dust is in the air while you are trying to eat. They get food orders wrong a lot , but they are quick and friendly.
What are the operating hours of McDonald's at 7960 Baltimore Annapolis Blvd in Glen Burnie, MD?
McDonald's at this location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer delivery and pickup options?
Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Can I order McDonald's food via a mobile app for this location?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store, or via their online ordering link.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's restaurant have a drive-thru?
Yes, this location offers a drive-thru service that operates 24/7.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby dining options are available around McDonald's at 7960 Baltimore Annapolis Blvd?
Nearby dining options include Arundel Donuts (coffee and bakery), Sam's Pizza & Subs (pizza and sandwiches), and Tropical Smoothie Cafe (smoothies and American cuisine).
Are there any nearby medical or dental services around this McDonald's location?
Yes, Smile Keeper Dental offers dental care, Work Life Urgent Care LLC provides urgent medical services, and Mackay Behavioral Health Services offers counseling nearby.
What local services can customers use near McDonald's at 7960 Baltimore Annapolis Blvd?
Customers can access the Sun Valley Laundromat for laundry, CBS Driving School for driving lessons, and Empowering Minds Resource Center for mental health services.
How can nearby points of interest enhance my visit to McDonald's in Glen Burnie?
After enjoying a meal at McDonald's, you might visit nearby spots like The Booth at BSDC for music events or relax at Whispers dance club. Additionally, customers can conveniently combine their visit with errands such as a haircut at Armour Luxe or shopping at Sun Valley Liquors.
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