Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
2.5
338 reviews
5 stars
77
4 stars
42
3 stars
24
2 stars
37
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers experiencing poor service and lack of attention to orders.
Food Quality
Customers reported issues with food freshness and preparation, including cold items, incorrect orders, and health concerns such as flies around food.
Efficiency
Many customers noted slow service and disorganization, with long wait times and orders frequently being incorrect or incomplete.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty counters and health code violations, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers did report positive experiences with friendly staff and good food, indicating that there are occasional exceptions.
- KZKen Zepp2 days ago5.0Fast, friendly service. The coke in the cooler next to the cashier may be the cheapest in ghe airport.
- DRD RaeNov 14, 20252.0Buyer beware. Guess they are thinking of new ways to make a profit. I ordered the spicy chicken sandwich on ciabatta just as advertised on their menu, published price of $9.10. But it rang up as $9.60 - 50 cents more, the cashier said it was because I ordered ciabatta. I responded my order is exactly what is on their menu for $9.10. Cashiers shoulders shrug and I got the “I just work here”. Service very slow, waited 22 minutes for sandwich. I will add the sandwich was very warm and very spicy which I appreciated.
- MTM TOct 29, 20251.0Terminal C @ Baltimore Maryland Airport Southwest Airlines area. I paid for a double toasted lox bagel, i got a lukewarm fish sandwich 🤮. Sloppy. Poor service. Rude. Not busy. Asked for sugar for my coffee. Was told we don’t have any sugar, use the sugarfree. I said I can’t consume sugarfree, please provide refund for coffee? Another associate left the register and brought out some regular sugar packets. 😳Register associate used the same gloves to handle food and travelers money. Place is trashed, ice scoop on floor, service counter littered disgusting. I left my food on their trashed counter and left. I regret tipping in advance.
- KJKatie JewellOct 26, 20251.0The cashier asked us our bagels then walked away before we answered to continue helping out the people at the register. They were out of decaf espresso and couldn’t make hot coffees.
- EHEazy HavinOct 20, 20251.0I had an unpleasant experience at Einstein Bros at BWI Airport location. The cashier at the counter was loud, rude, and unprofessional. When I ordered a medium drink, she gave me a small instead and didn’t mention that only small and large sizes were available. When I asked for her name, she refused to provide it. I understand that your system was down and that can cause frustration, but it doesn’t excuse unprofessional behavior toward customers who are simply trying to place an order. Especially at an airport like BWI—where people are often in a rush or between flights—patience and courtesy go a long way. I requested that the owner of that location review the camera footage on 10/20/26 from this interaction and consider providing additional customer service training to your staff. The customers didn’t want to speak up, but I did.
Frequently Asked Questions About Einstein Bros. Bagels
What types of pickup and delivery services does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Einstein Bros. Bagels located?
It is located at 107 Farm Fuel Road, Concourse C, Glen Burnie, MD 21240, USA.
What are the business hours of Einstein Bros. Bagels?
Einstein Bros. Bagels is open every day from 5:00 AM to 6:00 PM.
What types of payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
What are some popular products and specialties available at Einstein Bros. Bagels?
Popular offerings include fresh-baked bagels, coffee, cage-free egg sandwiches, bagels for groups (Baker’s Dozen), half dozen bagels, shmear, deli lunch sandwiches, gourmet bagels, signature cage-free egg sandwiches, and the Nova Lox Sandwich.
Does Einstein Bros. Bagels provide WiFi services?
Yes, Einstein Bros. Bagels offers free WiFi to its customers.
How can I order from Einstein Bros. Bagels online?
You can place orders through their location page at https://locations.einsteinbros.com/us/md/glen-burnie/107-farm-fuel-road or use their mobile apps available on Android and iOS.
Which nearby airport terminals are close to Einstein Bros. Bagels?
Einstein Bros. Bagels is near BWI International Airport, including the American Airlines Terminal and Concourse B, making it convenient for travelers to grab breakfast or coffee before or after flights.
What nearby dining options are available around Einstein Bros. Bagels?
Nearby dining options include Firkin and Flyer (a British pub), Subway, Dunkin’, McDonald's, Arby's, Potbelly, and Cinnabon, providing a variety of food choices in the area.
Are there any shopping or service places near Einstein Bros. Bagels?
Yes, nearby you can find clothing boutiques like Marshall Rousso and Sock It To You, travel lounges like Minute Suites, as well as services such as Maryland Aviation Administration and BWI Airport Sedan & Shuttle Service.