Dunkin'

2.5
143 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glen Burnie, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
Bwi Airport, Glen Burnie, MD
21061, United States

Hours

Reviews

2.5
143 reviews
5 stars
31
4 stars
19
3 stars
11
2 stars
9
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Product Quality

Customers frequently complained about the quality of food and drinks, citing stale donuts, burnt coffee, and incorrect orders.

Operational Issues

The location often opened late and was understaffed, leading to long lines and unfulfilled orders.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness during busy times.

Cleanliness and Sanitation

Several reviews mentioned unsanitary conditions and a lack of proper hygiene practices among staff.
  • EH
    EveryRose HasAThorn
    Nov 17, 2025
    2.0
    Customer service here sucks. Girl that waited on us was rude and made ignorant comments about a small girl in front of us being upset about the location being out of the donut she wanted.
  • MC
    Margaret Carter
    Oct 30, 2025
    1.0
    Brown sugar shaken Expresso taste like they made it with burnt coffee. Asked them to make it again, they did but it still taste the same 🤢 .. Never again, an they didnt even add the cinnamon
  • LD
    Luna Duerre
    Oct 10, 2025
    1.0
    Staff was rude, saying negative comments/comments on the appearance of customers waiting with a staff member from another restaurant.
  • TM
    Tyler Murtha
    Sep 26, 2025
    5.0
    Lynwood was very professional and helpful in fulfilling my order. Even without the resources he made my evening traveling and experience getting coffee great. These guys deserve a break doing the work they do and you should treat them with the respect that they deserve.
  • EG
    Emmanuel Goldstein
    Sep 23, 2025
    2.0
    This airport location opened 5 min late at 5:05 AM. When I got to the counter, I was told that breakfast sandwiches would not be available for 20 minutes. Manager Jose G clocked in at 4:41 AM-- Didn't see him. In future, perhaps Jose could start heating up the sandwiches when he arrives?? Since there were already about 20 people in line, I was not sure I could get the sandwich and make my flight, so I settled for donut holes and coffee. Donut holes and coffee were very good. So plan to eat donuts and coffee if you arrive early-- Or plan on disappointment...

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at BWI Airport Terminal B in Glen Burnie, MD?

Dunkin' at BWI Airport Terminal B is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery or pick-up services?

This Dunkin' location offers curbside pickup and delivery services, but delivery is currently closed every day.