Dunkin'

3.1
303 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glen Burnie, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
Bwi Airport, Glen Burnie, MD
21061, United States

Hours

Reviews

3.1
303 reviews
5 stars
111
4 stars
39
3 stars
22
2 stars
24
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times for orders and a lack of urgency from staff.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from employees, contributing to a negative customer experience.

Food Quality

Customers frequently complained about the poor quality of food, including cold items, incorrect orders, and unsanitary conditions.

Operational Issues

The location often failed to open on time, ran out of menu items, and had issues with payment methods, leading to customer frustration.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with friendly staff and satisfactory food.
  • MD
    Michelle Davis
    4 days ago
    1.0
    Had a horrible experience at this location. Young lady at front desk had a horrible attitude! The older lady came from around back as I was about to order and communicated that the toaster wasn’t working and there is not food. The young lady at the cash register said “perfect” That comment was unnecessary and rude! Why would you say that in front of a customer her entire demeanor was rude and unwelcoming!
  • BV
    Bruce Voelker
    Nov 14, 2025
    5.0
    Awesome customer service- especially Jade!!
  • RB
    Roman Balogh
    Nov 14, 2025
    1.0
    Food took 30 minutes but was cold and the cheese on my croissant sandwich had paper on it (the kind that goes between slices of cheese in a pack). Not worth your time or money.
  • MP
    Marco Polo
    Nov 5, 2025
    5.0
    Oh my gosh! So I go to Greene Turtle and get a menu. There are no prices on the menu so I asked the guy where are the prices? He tells me, there are no prices in the menu. I say, see you later! I walk further down to Dunkin' Donuts! On the wall it says $6 for a bagel, a donut and a coffee! I say hook me up! I walk off without my coffee and sit down. When I realize I'm missing the coffee! I turn around to go back and the girl, Nia is chasing me down with my coffee! Big smile on her face and tells me "you forgot your coffee. :)" This was great service! We need more people in this world as thoughtful as Nia!
  • KP
    Kartik Patel
    Oct 30, 2025
    1.0
    Slowest service ever... could literally call it super slowfficient service! Took 25 minutes to serve 7-8 customers!

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' location at BWI Airport Terminal D?

This Dunkin' location is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

No, delivery is not available at this location.