Business Details
About
Mexican Restaurant
Chipotle Pasadena MD is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
572 reviews
5 stars
221
4 stars
94
3 stars
38
2 stars
41
1 star
178
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food freshness, portion sizes, and unsanitary conditions, including finding foreign objects in their meals.
Customer Service
There are numerous complaints about rude and inattentive staff, with some customers experiencing unprofessional behavior and poor service.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and inconsistent portion sizes, particularly with online orders.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, which contributed to a negative dining experience.
Overall Experience
While some customers praised the food and service, the majority expressed dissatisfaction with their experiences, indicating a need for significant improvements.
- KDKevin DickersonDec 24, 20251.0I ordered my food online. Picked up my food. The barrito was over cooked, my barrito bowl had black beans in it, when stated on my reciept no beans. What is crazy is a store supervisor made my food and he messed up my order. Like how this happens. He needs to pay more attention to the reciept when prepare a online order. Plus the store in general needs to work on better customer service. I tried to ask 1 female employee to put dressing inside my bag for my bowl. She was busy talking while making food. The when i get her attention she turn her head looked at me all crazy,then turn around. Now i dont know is it because she dont know english or what. But was very unproffessional and rude.
- VNV NHDec 21, 20252.0Normally, my biggest issue at Chipotle locations with mobile ordering is a smaller than expected burrito bowl and skimping out on the steak. However, this was the first time I’ve seen a bowl with an overwhelming amount of rice, lacking all other ingredients. Steak pieces were smaller than other locations too. They also missed out on sour cream, of which I ordered extra.
- SVSergio VelasquezDec 20, 20251.0Do not order online. They will mess up your order and give you small portions.
- JSJohn S.Dec 11, 20255.0This place never fails. Even when I did grub hub once and only got half my order, we drove over here and they remade the whole order for FREE! They definitely didn't need to do that, but man, I really appreciate it. The food is always good too.
- TGThat GuyDec 4, 20251.0I found a chewed fingernail in my food here before in the medium salsa in my food. Also the staff is rude I went in prior to close and they didn’t have white rice the other night and when I told them it’s their job to have it they threatened to call the cops on me if I didn’t leave and were very dramatic. Ur better off going to Severna park if you want a good chipotle experience done right
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Pasadena MD serve?
Chipotle Pasadena MD offers fast-casual Mexican-inspired fare including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Glen Burnie?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Pasadena MD offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle online for delivery or pickup?
You can order online through Chipotle's official site at https://order.chipotle.com/ or via the Chipotle app available in the App Store.
Is Chipotle Pasadena MD committed to using sustainable and humane food sources?
Yes, Chipotle follows 'Food with Integrity' principles to source ingredients from farms that practice humane and sustainable agriculture with no artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers when dining at this Chipotle location?
Yes, by signing up for Chipotle Rewards, you can earn free food and access exclusive offers.
Does Chipotle Pasadena MD accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards for purchase.
Are there any nearby dining options around Chipotle Pasadena MD?
Yes, nearby dining options include Double T Diner, Glory Days Grill, and Burger King, which offer a variety of American and fast food options for customers to consider before or after their visit.
What nearby stores could I visit for crafting or home decor after dining at Chipotle?
After your meal, you can visit Michaels for arts and crafts supplies or Value City Furniture for home furnishings, both located near Chipotle Pasadena MD.
Are there any nearby services for pet care or automotive needs close to Chipotle Pasadena MD?
Yes, Allswell Pharmacy and Banfield Pet Hospital provide pharmacy and veterinary services nearby, while BTG Window Tint and Tag and Title, as well as Mazda USA dealerships, offer automotive services close to Chipotle.