Chipotle Pasadena MD is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing stale chips, bland flavors, and even finding foreign objects in their meals.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, many reported rude behavior and poor service, especially during busy hours.
Cleanliness
Numerous complaints about the cleanliness of the restaurant, with many customers noting dirty tables and unsanitary conditions.
Portion Sizes
Frequent issues with portion sizes, with many customers feeling shortchanged on their orders, particularly for online pickups.
Order Accuracy
Many customers experienced problems with order accuracy, receiving incorrect items or missing components in their meals.
GH
George Hudson
Nov 13, 2025
5.0
I can hardly finish the bowl. Good stuff
SL
Shawn Lover
Sep 28, 2025
5.0
I love these girls here in the evening. I come every other day when they are here. Do not have to keep saying extra. Let's see how long they stay here
MD
Marcus Damon
Sep 27, 2025
4.0
Good food and good customer service! Great for kids lunch under 20 bucks for everyone to eat!
HH
Hilary Hannon
Sep 15, 2025
1.0
I found a HAIR in my food. Did the restaurant offer to do anything NO. This is DISGUSTING. I have reached out to corporate and still NOTHING. This is so unsanitary, for someone to have to pull someone else's hair out of their food that they spent their money on, is just out of this world. How does that happen? Clearly they are not following proper health and food preparations. To not take something like this seriously is just mind blowing. I still have this food sitting in my fridge, because I refuse to throw it away and have nothing done to correct the issue.
SS
Saleena Sarwar
Sep 6, 2025
1.0
this is the worst chipotle location. terrible customer service and they give portions like it’s coming out of their paycheck, stingy and rude employees and always making faces at customers. also their chicken always tastes raw and undercooked. chipotle needs to replace all the employees and management here.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Pasadena MD serve?
Chipotle Pasadena MD offers fast-casual Mexican-inspired fare including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Glen Burnie?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Pasadena MD offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle online for delivery or pickup?
You can order online through Chipotle's official site at https://order.chipotle.com/ or via the Chipotle app available in the App Store.
Is Chipotle Pasadena MD committed to using sustainable and humane food sources?
Yes, Chipotle follows 'Food with Integrity' principles to source ingredients from farms that practice humane and sustainable agriculture with no artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers when dining at this Chipotle location?
Yes, by signing up for Chipotle Rewards, you can earn free food and access exclusive offers.
Does Chipotle Pasadena MD accept credit cards and offer gift cards?
Yes, they accept credit cards and offer gift cards for purchase.
Are there any nearby dining options around Chipotle Pasadena MD?
Yes, nearby dining options include Double T Diner, Glory Days Grill, and Burger King, which offer a variety of American and fast food options for customers to consider before or after their visit.
What nearby stores could I visit for crafting or home decor after dining at Chipotle?
After your meal, you can visit Michaels for arts and crafts supplies or Value City Furniture for home furnishings, both located near Chipotle Pasadena MD.
Are there any nearby services for pet care or automotive needs close to Chipotle Pasadena MD?
Yes, Allswell Pharmacy and Banfield Pet Hospital provide pharmacy and veterinary services nearby, while BTG Window Tint and Tag and Title, as well as Mazda USA dealerships, offer automotive services close to Chipotle.