Chipotle Glen Burnie is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and unprofessional behavior from management.
Food Quality
Many customers reported issues with food quality, including cold meals, small portions, and missing ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and delivery orders.
Management Issues
Reviews indicated a lack of effective management, with staff appearing untrained and unmotivated, leading to poor service and operational inefficiencies.
SP
Sady Rosmery Perez
4 days ago
1.0
Hace unos momentos fui por un delivery siempre la gerente manager está pésima y de mal humor me ultrajo , sería bueno que se encargaran de ella , siempre trata mal a los clientes y los empleados ( una mujer de pelo corto y mal encarada )
VB
Vernetta Brown
6 days ago
1.0
This is just my honest review they are very rude and disrespectful the food is too expensive and the portion size is way too small its a waste of time and money going here there are way better food options in and around this area I will never go back to this Chipotle its $11:03 for a bowl where i live and i have never had an issue with the food or portion size
AP
Al Proc
Nov 14, 2025
2.0
The Slowest location I've ever been to
JP
jessica parker
Nov 6, 2025
1.0
I do not write reviews I really don’t, but as somebody that frequents chipotle and always orders online. This location has a problem. I order the same thing at every chipotle so I know it is just this location. Every single time I pick my burrito up It’s literally nothing but rice and like the bare minimum of every other ingredient. I even put light rice the last two times and it was still all rice. And the craziest thing about it is there is another review on here complaining about the same thing. Why do y’all think that people want a burrito full of rice? This isn’t a bowl. A couple of times ago I got the rice and the beans on the side, but then the burrito was like super wet so it’s like you need the rice to soak up the sauce and stuff but I said all that to say order inside because if you don’t, your burrito will be all rice. So annoying! I learned my lesson this time tho, after about 10 times of eating rice wrapped in a tortilla I won’t come back to this location lol
MJ
M Jones
Nov 2, 2025
4.0
They charged me $1 for this much of chimichurri 😒.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Glen Burnie serve?
Chipotle Mexican Grill in Glen Burnie serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in Glen Burnie?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Glen Burnie offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle in Glen Burnie?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Glen Burnie?
It is located at 6654 Ritchie Hwy, Anne Arundel, Glen Burnie, MD 21061, USA.
Does the Glen Burnie Chipotle participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is the Chipotle Mexican Grill in Glen Burnie welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
Are there other fast food options near Chipotle Mexican Grill in Glen Burnie?
Yes, nearby fast food restaurants include MOD Pizza, Taco Bell, and Qdoba, providing a variety of dining choices in the area.
Which nearby places can customers visit before or after dining at Chipotle in Glen Burnie?
Customers might enjoy visiting Governor Plaza shopping center or grabbing coffee at Starbucks nearby either before or after their meal.
Is there public transportation or easy access points near Chipotle in Glen Burnie for getting there?
While specific transit stations aren't listed, the location is on Ritchie Hwy near popular spots like Panera Bread and Bob Evans, making it accessible for local visitors.