Many customers reported issues with food being overcooked, bland, or not fresh, with several stating that wings were dry or tasted old.
Customer Service
Numerous reviews highlighted poor customer service, including rudeness, mistakes with orders, and a lack of acknowledgment from staff.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Pricing Issues
Customers expressed dissatisfaction with pricing discrepancies and felt that the food did not match the high prices.
Mixed Reviews on Wings
While some customers enjoyed the wings and their flavors, many others found them disappointing, citing issues with cooking and seasoning.
AG
Annie Grimes
Oct 13, 2025
3.0
Wings had a good flavor but I asked them to fry them crispy and they were not when I got home.Should have looked but they had a good taste
C2
chron1cles 23
Oct 10, 2025
1.0
Not a welcoming atmosphere store horrible customer service and the food was overcooked and tasted hard would not recommend going to this crappy store
KM
kathi mullins
Sep 23, 2025
1.0
Rude
MJ
Mild Jalapeño
Aug 17, 2025
1.0
Place full of scammers. If you order on their website for pick up they claim to have never recieved your order. I showed them the receipt in my email confirming my order as well as the money being withdrawn from my bank account only to be told to I have to place my order again and pay for it AGAIN! Already filed a claim with my bank. Order when you get there or else you'll be having to pay twice.
DW
dee w
Jul 16, 2025
2.0
The chicken wings I ordered were hot and fried to perfection however, I didn't taste any seasoning. The wings were very tasteless and boring. Chick-fil-a has more flavorful chicken than the chicken I ordered here. This was the first and last time eating here. I don't enjoy bland food.
Frequently Asked Questions About America's Best Wings - Southgate Shopping Center
What are the regular operating hours of America's Best Wings - Southgate Shopping Center?
The restaurant is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does America's Best Wings - Southgate Shopping Center offer delivery services?
Yes, delivery service is available with hours generally from 11:00 AM to 9:30 PM on weekdays, extended to 10:30 PM on Fridays and Saturdays, and until 8:30 PM on Sundays.
Can customers pick up their orders in-store at America's Best Wings?
Yes, in-store pickup is offered as one of the service options.
What are the hours for takeout at America's Best Wings - Southgate Shopping Center?
Takeout is available from 11:00 AM to 9:30 PM Monday through Thursday, 11:00 AM to 10:30 PM on Friday and Saturday, and until 8:30 PM on Sunday.
Where is America's Best Wings - Southgate Shopping Center located?
It is located at 312 Hospital Drive, Suite B, Glen Burnie, MD 21061, United States.
What types of cuisine does America's Best Wings - Southgate Shopping Center offer?
The restaurant serves a variety of American food including chicken wings, fried chicken, seafood, hamburgers, cheesesteaks, sandwiches, and gyros.
How can I view the menu or place an order online for America's Best Wings?
You can view the menu and place orders online at https://eatabw.com/menu.
What nearby places can help me find America's Best Wings - Southgate Shopping Center?
Nearby establishments such as Dollar General, Southgate Liquors, and Western Union can be useful landmarks to locate the restaurant within the Southgate Shopping Center area.
Are there any nearby parks or recreational areas close to America's Best Wings for a post-meal visit?
Yes, Patapsco Valley State Park is nearby and offers park, skate park, and sports and recreation venues, great for a post-meal outing.
What other services or shops are located near America's Best Wings that customers might find useful?
Nearby you will find a variety of services including several beauty salons like Nails For You and Threading Brow Bar MD, as well as Bay Tags and Title for automobile registration and Boost Mobile for telecommunications needs.