Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
The owner at this location is very rude and when I placed my order the cooks were talking instead of making my food. The workers never wash their hands and the place is always dirty
RR
Rose
Jan 16, 2019
2.0
Monday Jan. 16 Slow service Every time. No one wore name badges or gloves after they handled money and then food and money then food again.. I ordered one order of medium French fries. Two people ordered before myself and the place next to empty...*the only* reason I decided to order here (with reluctance) because in the past they’ve been slow, rude, not a clean location.
Irregardless, the two woman (one manager) manning the front registers were SLOW. And in no rush to get food to customers “fast”. I saw the French fries get fried and ready and placed into pile TWICE. Still no fries for me. I quietly waited my number to be called. No animosity between us or other transactions.. Just no “Fast food”.
My shopping for 5 items went faster than my wait at this McDonald’s for one French fries order...Also why did the person behind my order get their French fries, ice coffee, and burger before me?? 🤔
If upper management is wondering why the production isn’t as high as they’d like or expect, try looking into their customer service.
Mentioned to some friends and family tonight at a gathering about this location and none of them go to this McDonald’s...Lesson learned.
JT
Jeanne Tanksley
Sep 28, 2016
3.0
It's a standard in Walmart McDonald's, slightly nicer than average decor, but I'm left wondering if this Walmart has a break room. The McDs was slammed with Walmart employees. When I arrived took up more than half the seats, including every single booth. My disability prevents sitting in backless or hard chairs, so I waited over 5 minutes sitting in my walker waiting for a free seat. Several other families gave up and left due to the lack of 4 tops. Two department managers scanned me periodically in a bored fashion, but didn't move or seem concerned by all the customers that were standing while their employees took up the whole store. I've been here 20 minutes now, and a stream of Walmart employees have been through, its exactly like eating your lunch in a Walmart break room, so if you are into minimum wage break rooms this place is your heaven.
Frequently Asked Questions About McDonald's - CLOSED
Is the McDonald's at 20910 Frederick Rd in Germantown currently open?
This McDonald's location at 20910 Frederick Rd, Germantown, MD, is currently closed.
Where can I find the menu for McDonald's at this Germantown location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and rewards?
Yes, mobile ordering is available through the McDonald's app, and you can earn MyMcDonald's Rewards points for free food.
What are the COVID-19 safety measures at this McDonald's?
They provide contactless ordering, require masks indoors in high transmission areas, and have safety shields and deep cleaning protocols in place.
What are the operating days and hours of this McDonald's location?
Currently, this McDonald's location is closed every day of the week.
What nearby places can customers visit before or after McDonald's at 20910 Frederick Rd?
Customers might visit Walmart Germantown, Charleys Cheesesteaks, or Crumbl Cookies, all located nearby, for shopping or additional dining options.
Is there a nearby financial service that customers can use near McDonald's?
Yes, MoneyGram, Bank of America, Western Union, and LibertyX Bitcoin ATM are nearby financial service options.
Are there any nearby locksmith services around McDonald's at Frederick Rd?
MinuteKEY, Minute Key, and KeyMe Locksmiths are nearby locksmith and key services for customer convenience.
Does the McDonald's offer amenities suitable for families and accessibility?
Yes, this location has a children's menu and provides wheelchair accessible entrance, seating, and restrooms.
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