Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Germantown, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Germantown, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
692 reviews
5 stars
272
4 stars
139
3 stars
80
2 stars
55
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food freshness, including stale items and incorrect orders.
Pricing Concerns
Several customers felt that the prices were too high for the quality of food received.
Management Issues
Feedback indicated dissatisfaction with management, particularly regarding staff behavior and service standards.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient.
- RHRICHARD HEIVILINOct 2, 20255.0Junk food expensive. Cost $25.00 for a couple of 🍔
- ADAntonio DominguezSep 21, 20251.0Muy mal servicio aparte de lento lo atiende de mala gana y ni la orden completa dan porque a mi orden lento faltó una aburguesa
- RARamon Enrique Vado ArevaloSep 21, 20255.0Siempre hay que esperar. Todo lo demás está bien
- GNGermaine NelsonSep 20, 20251.0The Manager, Danielle is unprofessional and incompetent.
- JMJoe MartinezSep 6, 20251.0This location needs to be put on pause for a health and safety inspection. I order food yesterday, and I realized the workers are not wearing gloves no hairnets. All of the workers are sweating profusely, which I know was getting on the food, the amount of attitude and disrespect these employees had last night is completely unacceptable as something needs to be done about it. It’s not OK for this location Food when the manager doesn’t even care about health or safety or food safety if this location is still open by next Tuesday, I will be making sure the health and county is there some more people won’t be getting sick Lawsuit coming your way very soon
Frequently Asked Questions About Wendy's
Is Germantown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Germantown, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Germantown, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (240) 912-4068.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Germantown Wendy’s serve breakfast?
Yes, this Wendy’s location in Germantown, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's Germantown?
The drive-thru at Wendy's Germantown is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.
Does Wendy's Germantown serve breakfast, lunch, and dinner?
Yes, Wendy's Germantown serves breakfast, lunch, and dinner.
Is Wendy's Germantown open for dine-in, takeout, and delivery?
Yes, Wendy's Germantown offers dine-in, takeout, drive-thru, and delivery services.
What payment methods are accepted at Wendy's Germantown?
Wendy's Germantown accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's Germantown located?
Wendy's Germantown is located at 12988 Middlebrook Road, Germantown, MD 20874, USA.
How can I contact Wendy's Germantown for questions or feedback?
You can contact Wendy’s Germantown directly at (240) 912-4068, or provide feedback via Wendy’s Customer Care team by visiting their Contact page or calling 888-624-8140.
Where can I find the menu and order online for Wendy's Germantown?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com, selecting the Germantown location.
What nearby restaurants can I visit before or after dining at Wendy's Germantown?
Nearby you can visit other restaurants such as McDonald's, Pica Peruvian Restaurant, Domino's Pizza, Cafe Hong Kong, and La Mexicana for a variety of food options.
Are there convenient shopping or service locations near Wendy's Germantown?
Yes, nearby shopping and service locations include Office Depot, Bed Bath & Beyond, Germantown Commons shopping center, UPS Access Point location, and PNC bank.
What entertainment and specialty schools are near Wendy's Germantown?
Close by are the School of Rock music school, Code Ninjas computer coaching specialty school, and Germantown Commons with GameStop for video games and entertainment.