Topgolf

4.3
1387 reviews
Topgolf

About

RestaurantSports BarEvent VenueAmerican RestaurantGolf Driving RangeGolf CourseGolf Instructor
Discover a new era in golf entertainment at Topgolf in Germantown, MD. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Accepts reservationsAvailable

Location

Topgolf
20101 Century Blvd, Germantown, MD
20874, United States

Hours

Reviews

4.3
1,387 reviews
5 stars
919
4 stars
237
3 stars
72
2 stars
40
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times for food and drinks, rude staff, and unprofessional behavior from management.

Fun Experience

Many customers enjoyed the overall experience of playing golf, highlighting the fun atmosphere and engaging games.

Food Quality

Feedback on food quality was mixed, with some enjoying the offerings while others reported cold or incorrect orders.

Staff Performance

While some servers received praise for their attentiveness and friendliness, others were criticized for being forgetful or unhelpful.

Reservation Problems

Several reviews mentioned issues with reservations, including delays and miscommunication regarding bay readiness.
  • NS
    Nick Stevens
    4 days ago
    5.0
    We’ve gone to 6 top golf’s across the county in the last month doing presentations and this is hands down the best one we’ve experienced. The staff was punctual and extremely helpful. Great audio visual for any event.
  • CS
    Crystal Shaak
    Nov 17, 2025
    1.0
    Customer service was absolutely horrible. We reserved 4 bays and asked if we could have them at least close to each other and they wouldn't accumulate us. Even though there were open bays near the one we were assigned. They gave some dumb reason for this. Which they lost out on food and drinks sales because of this, we weren't going to run to 4 different bays on 3 levels to purchase food and drinks. DEFINITELY won't be coming back. And it took forever to get a check to leave.
  • MV
    Murali Velvadapu
    Nov 10, 2025
    1.0
    We wanted to get a bay on the first floor for a birthday party and called the center before reservation. Customer care assured that our request would be honored and told us to proceed with reservation. On the day of the party we stand at the front desk with an individual who doesn't even know how to check if there was a reservation under the name we booked. He was highly clueless and lacked proper manners for communication. After a while a manager shows up and tells us that there is no way they can accommodate at the first floor and if at all we wanted to have the party it would be at a corner on the ground level. She completely brushed away that there was no phone call or any such request been made. while I can literally see empty bays on the first floor she would not let us go to them. This manager lacked the basic manners and was very rude to the point where she tells us " we are very popular and cannot do anything to move the bays and its up to us to leave or go to the assigned bay". She behaves as if we dont understand what she was saying to us and was giggling at our situation. Her manager was right next to us listens to all the conversations and had nothing else to say. It was so surprising to see that they took us for granted and behaved so disrespectfully as they knew we came for a birthday party and wouldn't leave with out the celebration. My biggest complaint is the arrogance these managers carried with them and they think they can interact with a customer that way and get away with it!!!! Management please act on such individuals who stereotype people and have the courage to laugh at individuals and act in such manner!!!! BTW we spend close to 1000$ and this is the treatment we got!!!
  • MN
    Mikey Nolan
    Nov 9, 2025
    1.0
    I let my kids go here and they were harassed there is a worker called April who was disgraceful she kept trying to make up reasons for my kids to leave April should learn how to treat people with respect absolute terrible experience would not recommend
  • DH
    diego hilares
    Oct 28, 2025
    1.0
    The place was completely empty when I arrived. I ordered food, and before I could even finish eating, they told me my time was up and that I had to leave or take my food downstairs if I wanted to finish. Definitely disappointing customer service, especially considering there was no one waiting for a bay.

Frequently Asked Questions About Topgolf

What type of entertainment does Topgolf Germantown offer?

Topgolf Germantown offers a unique blend of golf, dining, and technology, featuring a three-level golf entertainment complex with 102 climate-controlled hitting bays, a 200-yard outfield, and a full-service bar and restaurant.

What are the operating hours for Topgolf Germantown?

Topgolf Germantown is open Monday to Thursday and Sunday from 9:00 AM to midnight, and Friday and Saturday from 9:00 AM to 1:00 AM. It is closed on November 27, 2025, for a holiday.