Discover a new era in golf entertainment at Topgolf in Germantown, MD. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Numerous customers reported poor service, including long wait times for food and drinks, rude staff, and unprofessional behavior from management.
Fun Experience
Many customers enjoyed the overall experience of playing golf, highlighting the fun atmosphere and engaging games.
Food Quality
Feedback on food quality was mixed, with some enjoying the offerings while others reported cold or incorrect orders.
Staff Performance
While some servers received praise for their attentiveness and friendliness, others were criticized for being forgetful or unhelpful.
Reservation Problems
Several reviews mentioned issues with reservations, including delays and miscommunication regarding bay readiness.
NS
Nick Stevens
4 days ago
5.0
We’ve gone to 6 top golf’s across the county in the last month doing presentations and this is hands down the best one we’ve experienced. The staff was punctual and extremely helpful. Great audio visual for any event.
CS
Crystal Shaak
Nov 17, 2025
1.0
Customer service was absolutely horrible. We reserved 4 bays and asked if we could have them at least close to each other and they wouldn't accumulate us. Even though there were open bays near the one we were assigned. They gave some dumb reason for this. Which they lost out on food and drinks sales because of this, we weren't going to run to 4 different bays on 3 levels to purchase food and drinks. DEFINITELY won't be coming back. And it took forever to get a check to leave.
MV
Murali Velvadapu
Nov 10, 2025
1.0
We wanted to get a bay on the first floor for a birthday party and called the center before reservation. Customer care assured that our request would be honored and told us to proceed with reservation. On the day of the party we stand at the front desk with an individual who doesn't even know how to check if there was a reservation under the name we booked. He was highly clueless and lacked proper manners for communication.
After a while a manager shows up and tells us that there is no way they can accommodate at the first floor and if at all we wanted to have the party it would be at a corner on the ground level. She completely brushed away that there was no phone call or any such request been made. while I can literally see empty bays on the first floor she would not let us go to them. This manager lacked the basic manners and was very rude to the point where she tells us " we are very popular and cannot do anything to move the bays and its up to us to leave or go to the assigned bay". She behaves as if we dont understand what she was saying to us and was giggling at our situation.
Her manager was right next to us listens to all the conversations and had nothing else to say. It was so surprising to see that they took us for granted and behaved so disrespectfully as they knew we came for a birthday party and wouldn't leave with out the celebration.
My biggest complaint is the arrogance these managers carried with them and they think they can interact with a customer that way and get away with it!!!!
Management please act on such individuals who stereotype people and have the courage to laugh at individuals and act in such manner!!!!
BTW we spend close to 1000$ and this is the treatment we got!!!
MN
Mikey Nolan
Nov 9, 2025
1.0
I let my kids go here and they were harassed there is a worker called April who was disgraceful she kept trying to make up reasons for my kids to leave April should learn how to treat people with respect absolute terrible experience would not recommend
DH
diego hilares
Oct 28, 2025
1.0
The place was completely empty when I arrived. I ordered food, and before I could even finish eating, they told me my time was up and that I had to leave or take my food downstairs if I wanted to finish. Definitely disappointing customer service, especially considering there was no one waiting for a bay.
What type of entertainment does Topgolf Germantown offer?
Topgolf Germantown offers a unique blend of golf, dining, and technology, featuring a three-level golf entertainment complex with 102 climate-controlled hitting bays, a 200-yard outfield, and a full-service bar and restaurant.
What are the operating hours for Topgolf Germantown?
Topgolf Germantown is open Monday to Thursday and Sunday from 9:00 AM to midnight, and Friday and Saturday from 9:00 AM to 1:00 AM. It is closed on November 27, 2025, for a holiday.
Can I make a reservation at Topgolf Germantown?
Yes, Topgolf Germantown accepts reservations, but they are not required. You can make a reservation online to book a bay in advance.
What food and beverage options are available at Topgolf Germantown?
Topgolf Germantown features a hand-crafted food and beverage menu including cocktails, beer, wine, coffee, comfort food, vegetarian and vegan options, late-night food, and a children's menu.
Is Topgolf Germantown family-friendly and accessible?
Yes, Topgolf Germantown welcomes families and children, offers high chairs, wheelchair accessible entrances and parking, and free Wi-Fi throughout the venue.
What payment options does Topgolf Germantown accept?
Topgolf Germantown accepts American Express, Cash, Discover, Mastercard, and Visa credit cards.
Are there any special promotions or deals at Topgolf Germantown?
Yes, Topgolf Germantown offers a featured promotion called "Half-Off Golf Monday-Thursday." More details can be found on their promo page.
What are some nearby dining options to Topgolf Germantown?
Nearby dining options include LongHorn Steakhouse, TEQUILA'S, Senor Tequila's, Buffalo Wild Wings, Java Works coffee shop, and Sisters Sandwiches & Such for a variety of cuisines and atmospheres.
Are there entertainment options near Topgolf Germantown besides Topgolf itself?
Yes, nearby entertainment includes Germantown Movie Theater, Hoyts Cinema drive-in theater, and Regal Germantown for moviegoers looking to catch the latest films.
What hotels are nearby for visitors planning to stay near Topgolf Germantown?
Nearby hotels include Extended Stay America - Washington DC - Germantown - Town Center, Extended Stay America, and Fairfield Inn & Suites by Marriott Germantown Gaithersburg, ideal for overnight stays and extended visits.