Looking for a grocery store near you? Visit your local Safeway located at 19718 Germantown Rd, Germantown, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (301) 916-8584. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unhelpful.
Cleanliness
Concerns about cleanliness, particularly in the bathrooms, with some customers reporting unsanitary conditions.
Product Quality
Inconsistent quality of produce and meat; some customers noted fresh items while others reported poor quality and expired products.
Store Organization
Issues with store organization and stock levels; some customers found shelves poorly stocked and the layout confusing.
Checkout Experience
Frustration with self-checkout options and lack of cashiers, leading to long wait times.
NN
Nicalena Neary
Dec 28, 2025
4.0
Our last visit to Safeway was fine. They had the items we needed especially boneless ham. The produce was also very fresh. Worth a visit
SD
Stv Daw
Dec 14, 2025
5.0
Deli was terrific. Very helpful people. Same for the bakery. Other than me having to ignore the candy aisle, everything was great.
AD
Aniruddha Das
Nov 30, 2025
1.0
Its a regular store however the mens bathroom is the worst i have ever seen anywhere in USA, such horrid smell all the time Absolutely doesn't match Safeway standards.
OR
Olivia R.
Nov 29, 2025
1.0
Horrible customer service and management! Bakery department! I got a call, voicemail and spoke to the Bakery myself to confirm frosting. The next day, one hour before pickup, we got a notification via text and email that our cupcake order was ready. We get there and no cupcakes! The lady blamed someone else for not doing the cupcakes and asked for 30 minutes. Upon our return, they asked if we paid because it wasn’t showing in their system either! I showed receipts, the texts and the emails! I’m not going to be able to purchase cupcakes online with out paying— DUHH!!!!! I demanded a discount for their foolishness and wasting our time all morning! The manager gave $5 off and walked away! We were never rude or disrespectful, so to be completely dismissed pissed us off!
Do not use this Safeway for your party needs! Terrible management and terrible customer service! No one knows what they’re doing there!
JJ
Judy Jackson
Nov 23, 2025
5.0
Great Germantown store! Their hot food bar and bakery products are not only delicious but a wide variety of food options. There is a part time deli employee name Daniel who is always polite, friendly, and goes the extra mile to make sure I leave the deli with a smile.
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 19718 Germantown Rd, Germantown, MD has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 19718 Germantown Rd, Germantown, MD hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway at 19718 Germantown Rd accept SNAP EBT for grocery purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Safeway in Germantown?
Safeway accepts multiple payment methods including American Express, Apple Pay, Android Pay, cash, check, Visa, Mastercard, Discover, Diners Club, Samsung Pay, Travelers Check, and more.
Does this Safeway location have a pharmacy?
Yes, the Safeway at 19718 Germantown Rd has a pharmacy offering immunizations and prescription refills.
What pickup and delivery options are available at Safeway Germantown?
Safeway offers in-store pickup, curbside pickup, delivery, same day delivery, and no contact delivery options.
How can I use Safeway Points for discounts or rewards?
To use your Safeway Points, sign in and select Safeway for U™ from the menu, then choose your Points to redeem. Enter your phone number or swipe your Loyalty Card at checkout or fuel pumps to apply discounts or freebies.
Is Safeway Germantown hiring new associates?
Yes, Safeway is hiring and welcoming inclusive teams. Interested individuals can apply to join their friendly staff.
Are COVID-19 vaccine appointments required at Safeway Germantown?
Yes, a COVID-19 vaccine appointment is required at this location. Eligibility and scheduling information is available at www.safeway.com/covid-19.
What nearby places can I visit when shopping at Safeway Germantown?
You can visit nearby places such as Coinme for cryptocurrency services, KeyMe Locksmiths for key and lock needs, or enjoy meals at nearby restaurants like Zane Japanese Eatery or Tropical Smoothie Cafe before or after your shopping trip.
Where can I get printing and shipping services close to Safeway Germantown?
FedEx Office Print & Ship Center nearby offers printing and shipping services, convenient to use when you visit Safeway Germantown.
What other conveniences are located near Safeway Germantown?
Nearby conveniences include Redbox kiosk for rentals, Western Union for money transfers, and Sunoco Gas Station for fuel and coffee, making your visit to Safeway and the surrounding area convenient.