Safeway

4.1
944 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 19718 Germantown Rd, Germantown, MD. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (301) 916-8584. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
19718 Germantown Rd, Germantown, MD
20874, United States

Hours

Reviews

4.1
944 reviews
5 stars
501
4 stars
231
3 stars
108
2 stars
25
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unhelpful.

Cleanliness

Concerns about cleanliness, particularly in the bathrooms, with some customers reporting unsanitary conditions.

Product Quality

Inconsistent quality of produce and meat; some customers noted fresh items while others reported poor quality and expired products.

Store Organization

Issues with store organization and stock levels; some customers found shelves poorly stocked and the layout confusing.

Checkout Experience

Frustration with self-checkout options and lack of cashiers, leading to long wait times.
  • NN
    Nicalena Neary
    Dec 28, 2025
    4.0
    Our last visit to Safeway was fine. They had the items we needed especially boneless ham. The produce was also very fresh. Worth a visit
  • SD
    Stv Daw
    Dec 14, 2025
    5.0
    Deli was terrific. Very helpful people. Same for the bakery. Other than me having to ignore the candy aisle, everything was great.
  • AD
    Aniruddha Das
    Nov 30, 2025
    1.0
    Its a regular store however the mens bathroom is the worst i have ever seen anywhere in USA, such horrid smell all the time Absolutely doesn't match Safeway standards.
  • OR
    Olivia R.
    Nov 29, 2025
    1.0
    Horrible customer service and management! Bakery department! I got a call, voicemail and spoke to the Bakery myself to confirm frosting. The next day, one hour before pickup, we got a notification via text and email that our cupcake order was ready. We get there and no cupcakes! The lady blamed someone else for not doing the cupcakes and asked for 30 minutes. Upon our return, they asked if we paid because it wasn’t showing in their system either! I showed receipts, the texts and the emails! I’m not going to be able to purchase cupcakes online with out paying— DUHH!!!!! I demanded a discount for their foolishness and wasting our time all morning! The manager gave $5 off and walked away! We were never rude or disrespectful, so to be completely dismissed pissed us off! Do not use this Safeway for your party needs! Terrible management and terrible customer service! No one knows what they’re doing there!
  • JJ
    Judy Jackson
    Nov 23, 2025
    5.0
    Great Germantown store! Their hot food bar and bakery products are not only delicious but a wide variety of food options. There is a part time deli employee name Daniel who is always polite, friendly, and goes the extra mile to make sure I leave the deli with a smile.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!