Location.com logo
Brand Certified

Pizza Hut

3.8
(321 reviews)

Business Details

(301) 972-0300

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 19733 N. Frederick Rd. in Germantown, MD. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
19733 N. Frederick Rd., Germantown, MD
20876, United States

Hours

Reviews

3.8
321 reviews
5 stars
158
4 stars
55
3 stars
33
2 stars
27
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported poor service and communication issues.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect pizzas.

Food Quality

There are significant concerns regarding food quality, with reports of burnt items, cold deliveries, and inconsistent preparation.

Delivery Issues

Many customers experienced delays and problems with delivery, including cold food and issues with the delivery service used.
  • KS
    King Snoop
    Feb 12, 2026
    5.0
    Went in Kuami was extremely helpful and polite. Hope to continue to have a pleasurable experience.
  • CA
    Cristian Abrego
    Feb 8, 2026
    1.0
    Bad service
  • TG
    Tabitha Garnett
    Feb 8, 2026
    1.0
    Listen idk if it’s just been a bad day for them today 01/08/2026. I ordered delivery and I waited for almost 2 hours if I didn’t choose to just drive up there and get my order. The weirdest part I had one delivery driver who told me , my order is coming, then I check again, they charged the driver to a new one. Ok I don’t wanna explain too much coz it’s unnecessary right now. First of all they should have notified me and be honest about it that , there is some delays, 2ndly to find out my order been sitting there because the two gentlemen who works there started to argue how come my order was never attended or something about giving to the delivery guy. I was just already upset , I took my order left. That’s just poor communication that is why I gave a 1 star. Learn to communicate well with customers if there’s some delays.oh the wings were burnt too . Smh
  • JG
    Juan Guido
    Feb 7, 2026
    5.0
    I usually place my orders pretty late, around 11:30–12, and these guys are always super nice and accommodating. There have been a couple of times they even waited for me, which really means a lot. Great service, friendly staff, and always a good experience. Definitely the best Pizza Hut around!
  • RC
    Ryan Chrales
    Dec 27, 2025
    3.0
    OK, here is the deal. The pizza has gotten greasier over the years, but the people within the store are nice. They have been delivering on time also.

Brand Certified Facts from Pizza Hut

Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: