Papa Johns Pizza

3.3
233 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Germantown, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Germantown pizza for any occasion. Call us for pizza delivery in Germantown or stop by 11522 MIDDLEBROOK RD for carryout to order the best pizza in Germantown, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11522 MIDDLEBROOK RD, Germantown, MD
20876, United States

Hours

Reviews

3.3
233 reviews
5 stars
95
4 stars
38
3 stars
12
2 stars
13
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the pizza while others reported issues like overcooked or incorrect orders.

Customer Service

Numerous complaints about poor customer service, including rude staff and unprofessional management.

Delivery Issues

Frequent reports of late deliveries, incorrect orders, and lack of communication regarding order status.

Staff Attitude

Inconsistent staff attitudes, with some customers noting friendly service while others experienced rudeness.

Promotions and Pricing

Customers appreciate the promotions and pricing, but some feel the value has declined with recent orders.
  • D1
    Dell 1
    Jan 5, 2026
    1.0
    Customer service 5 stars. Delivery Driver 5 stars. Pizza was horrible. My retro throwback school lunch Ellio's cheese pizza taste way better than what i ordered tonight? For real $36 dollars for a soggy watery tasting crust 🤮🤢. The stuffed crust cheese taste like old school polly cheese sticks. I ate 2 slices after trying to bite the 3rd slice i spat it out, disgusted. What a rip off. Never will i spend my money again, after tasting something like that. Sorry Germantown Fox Chapel Pa-Pa Johns you lost a customer at that location permanently. I wouldn't want to feed my dog that. Thanks for the nasty food
  • GL
    Gina Love
    Jan 3, 2026
    1.0
    Gross..Papa johns used to be good 10 years ago but now its horrible. They also got my pizza order wrong. Never again
  • SB
    Sofia Bokov
    Dec 20, 2025
    5.0
    Our favorite pizza place for years. The pizza is delicious!
  • JG
    Juan Gomez
    Sep 8, 2025
    1.0
    12.99 for 8pc. Not worth it. Overcook and extremely dry. Never write anything on my reviews very disappointed.
  • OH
    Oneta Howard
    Jul 27, 2025
    5.0
    These ladies are awesome

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Germantown, MD?

Papa Johns Pizza offers delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 2:00 AM on Fridays and Saturdays.

Can I order carryout from Papa Johns Pizza in Germantown?

Yes, Papa Johns Pizza offers carryout with hours from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and extended hours until 1:30 AM on Fridays and Saturdays.