Brand Certified
McDonald's
3.5(519 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
18000 Mateny Rd, Germantown, MD
20874, United States
Certified by McDonald's • Mar 01, 2026
(301) 916-1957
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
519 reviews
5 stars
206
4 stars
109
3 stars
64
2 stars
39
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold fries and poorly made sandwiches.
Cleanliness
Customers noted that the restaurant was often dirty, with messy tables and unsanitary conditions.
Pricing Concerns
Some customers felt that the prices were too high for the quality of food received.
- CCCarolina CalderonFeb 12, 20261.0Muy mala experiencia el día de ayer fui y compré en servicio de auto y el que me atendió me le tomó foto ami tarjeta y me vació mi tarjeta de débito fui y hablé hoy con la manager revisó las cámaras y se ve que el chico tenía su celular ala hora q pague y justo una hora después hicieron un montón de compras en línea y la manager nno iso nada tengan cuidado ahí le roban la información de las tarjetas
- LFLostand FoundNov 1, 20251.0It's a McDonald's, what else is there that can be said? It's a crying shame that for a nuclear family (family of four) to visit any one of these locations, now has to be prepared to spend nearly $50.⁰⁰ for fast food. It's fast food for crying out loud. A burger, a bag of French fries and a soft drink. Full stop. What's worse, is how none of the food looks anything like the pictures that they portray. Let alone the incredibly expensive television/radio commercials. Like I said, it's a McDonald's, need I say more?
- SSSarahSep 26, 20251.0Worst... I came in today, fries were cold. They didn't put any tartar sauce on my fish sandwich I had to ask the nice young man working there to get the kitchen staff to do so.. The tables were a mess the soda station was messy NO ORANGE JUICE ...
- TKTeddy KimMay 15, 20223.0McD!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 18000 Mateny Rd, Germantown?
McDonald's Germantown is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the Drive-Thru service hours at this McDonald's location?
The Drive-Thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is McDonald's delivery service available?
Delivery is available daily from 5:15 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's location offer curbside pickup and no-contact delivery?
Yes, this McDonald's offers curbside pickup as well as no-contact delivery services.
How can I order McDonald's food online or through an app?
You can order via the McDonald's App available on Apple and Android devices, or through the online delivery link at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Germantown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there nearby places where I can grab other types of food or drinks around McDonald’s Germantown?
Yes, nearby food options include Baskin-Robbins for ice cream, Dunkin' for coffee and donuts, Pizza Hut for pizza, Popeyes for chicken, Rainbow Sushi for Japanese cuisine, and Subway for sandwiches.
What nearby services can I use around McDonald's Germantown for pharmacy or banking needs?
You can visit Shoppers Pharmacy and CVS Pharmacy for health-related needs, and Capital One Bank or Chase ATM for banking services near McDonald's Germantown.
If I'm visiting McDonald's Germantown, where can I find fitness and wellness centers nearby?
Nearby fitness options include Snap Fitness, SNAP Fitness 24-7, Commotion Dance, A Plus Taekwondo, and District Dance Company.
What is a convenient nearby location for picking up rentals or courier services when visiting McDonald's?
There is a Redbox rental kiosk and a UPS Access Point location near McDonald's Germantown for rentals and courier services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website