Brand Certified
McDonald's
3.8(1559 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
21121 Frederick Road, Germantown, MD
20876, United States
Certified by McDonald's • Mar 01, 2026
(301) 916-4293
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
1,559 reviews
5 stars
695
4 stars
350
3 stars
232
2 stars
106
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for both drive-thru and curbside orders, with some waiting over 20 minutes.
Order Accuracy
There were numerous complaints about incorrect orders, including receiving wrong items and missing components.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, soggy, or improperly prepared items.
Customer Service
While some customers praised friendly staff, many others experienced rude service and poor handling of complaints.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and with food preparation.
- VIVicki IrelandFeb 20, 20264.0Took super long for a curbside pickup of fries
- PUPeter UptonFeb 11, 20261.0Got a large double quarter pounder meal. Went over to pour my drink, no problems. Got a straw to throw in the bag. What's this? Oh a small fry. It's a mix up. I'll go get it exchanged, no big deal. I say hey I have a small fry and pull it out to show it. The worker tells me that is a large fries. I look at her like she just shot my dog. Another coworker cowered away so as to not meet my gaze. I leave bitter and come here to warn future diners. They are cheapskates and give happy meal sized fries for adult sized prices. Shame on you McDonald's.
- LTLei TongFeb 6, 20261.0Ordered a large fries and some nuggets at this location. The person at the drive through counter double confirmed that their large fries is labeled with medium fries on the bag. He refused to get me a new large fries. @mcdonalds
- DPDee ParkFeb 4, 20262.0Their mobile order takes longer than drivthru orders. Found ants in my sprite.
- PPPT PFeb 1, 20261.0Two separate occasions where I receive my burger without any pattie in it. Another time I ordered a medium fries in my meal and received a small fry but was charged for the medium. Drive through is always super slow here.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's Germantown?
McDonald's Germantown is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
What delivery services does McDonald's Germantown offer?
They offer delivery including same-day delivery and no-contact delivery options available every day from 5:00 AM to 11:30 PM, except Sunday when delivery starts at 6:00 AM.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's Germantown location has a drive-thru open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 6:00 AM to midnight.
How can I place an order for pickup or delivery at this McDonald's?
You can order via the McDonald's App available on iOS and Android, or order online through their delivery URL at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Germantown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Germantown provide WiFi and mobile ordering services?
Yes, they offer WiFi, mobile ordering, mobile offers, gift cards, and McDelivery services.
What nearby ATMs can I use close to McDonald's Germantown?
Nearby ATMs include GetCoins Bitcoin ATM, Chase Bank, Capital One Bank, and First National Bank ATM, convenient for customers needing cash before or after visiting McDonald's.
What gas stations are near McDonald's Germantown for fueling up your vehicle?
Near McDonald's you can find Sunoco Gas Station, Exxon & Mobil Stations, Exxon, and 7-Eleven gas stations, useful for customers utilizing the drive-thru or stopping by for convenience.
Are there any nearby grocery or pharmacy stores to visit along with McDonald's?
Yes, Giant Food supermarket and Giant Pharmacy are nearby, ideal for customers planning grocery or pharmacy stops before or after their meal at McDonald's.
What local services and entertainment options are available near McDonald's Germantown?
Nearby you'll find services like Massage Envy spa, Club Pilates gym, and entertainment like Redbox kiosks and GameStop for video games, allowing customers to combine dining with relaxation and fun.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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