Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, particularly in the drive-thru, with long wait times for orders.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.
Customer Service
Customer service experiences varied widely; some staff were described as friendly and accommodating, while others were noted for being rude or dismissive.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
The establishment was generally reported as clean, contributing positively to some customers' experiences.
JD
Judy Doheny
4 days ago
5.0
Amazing restaurant, clean with wonderful staff!! A special thank you to Ronald!!
TC
Tanya Christensen
Nov 16, 2025
2.0
What the heck is wrong with the fry oil. My fries tasted weird.
I ordered grilled chicken in my snack wrap, but got fried.
The drive thru was backlogged and there were 5 cars pulled to waiting areas because their food wasn't ready.
I'll never go back. Ill go hungry first.
ES
Edward Sánchez
Nov 8, 2025
1.0
they just gave me the nastiest sandwich, I asked for extra pickles and they gave me 1. There was supposed to be sauce as well and I got none.
TT
termanator15
Nov 6, 2025
5.0
Everything about this place is just phenomenal. Clean, such delicious food, a soda machine (soda machines are being removed around the US from all McDonald's locations), charging ports to charge devices that actually work, and the best local McDonald's (i live downtown Clarksburg so i can easily come here daily for activities or to just feed my stomach 😂). McChickenholic and they're McChickens never fail to disappoint!
GP
Guibson Prieto
Oct 30, 2025
5.0
Excellent for a quick bite, nothing formal, casual just a simple cheese burguer and some fries,
the establishment was cleaned and the staff were very accommodating and presented themselves properly
What are the operating hours for dine-in at McDonald's Germantown?
McDonald's Germantown is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday from 5:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.
What delivery services does McDonald's Germantown offer?
They offer delivery including same-day delivery and no-contact delivery options available every day from 5:00 AM to 11:30 PM, except Sunday when delivery starts at 6:00 AM.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's Germantown location has a drive-thru open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 6:00 AM to midnight.
How can I place an order for pickup or delivery at this McDonald's?
You can order via the McDonald's App available on iOS and Android, or order online through their delivery URL at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Germantown?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Germantown provide WiFi and mobile ordering services?
Yes, they offer WiFi, mobile ordering, mobile offers, gift cards, and McDelivery services.
What nearby ATMs can I use close to McDonald's Germantown?
Nearby ATMs include GetCoins Bitcoin ATM, Chase Bank, Capital One Bank, and First National Bank ATM, convenient for customers needing cash before or after visiting McDonald's.
What gas stations are near McDonald's Germantown for fueling up your vehicle?
Near McDonald's you can find Sunoco Gas Station, Exxon & Mobil Stations, Exxon, and 7-Eleven gas stations, useful for customers utilizing the drive-thru or stopping by for convenience.
Are there any nearby grocery or pharmacy stores to visit along with McDonald's?
Yes, Giant Food supermarket and Giant Pharmacy are nearby, ideal for customers planning grocery or pharmacy stops before or after their meal at McDonald's.
What local services and entertainment options are available near McDonald's Germantown?
Nearby you'll find services like Massage Envy spa, Club Pilates gym, and entertainment like Redbox kiosks and GameStop for video games, allowing customers to combine dining with relaxation and fun.