Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
569 reviews
5 stars
276
4 stars
109
3 stars
76
2 stars
30
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Cleanliness
The cleanliness of the restaurant is inconsistent; some customers find it clean, while others report unsanitary conditions, especially in the restrooms.
Food Quality
Food quality varies significantly; some customers enjoy fresh and hot meals, while others complain about cold or poorly prepared food.
Order Accuracy
There are frequent complaints about incorrect orders and delays in service, particularly with mobile and drive-thru orders.
Speed of Service
Service speed is inconsistent, with some customers experiencing quick service while others report long wait times.
- JIJohn Ingraham4 days ago5.0Kind service for breakfast
- DDDenilsonNov 10, 20251.0When you ask them to not out something they always put it like if they can’t hear
- ELeric lewisOct 21, 20252.0Been going to McDonald's for years I do not understand why they don't melt the cheese on there sandwiches TOTAL TURN OFF WHO WANTS A HOT SANDWICH WITH ROCK HARD COLD CHEESE I will go somewhere else and spend my money
- AHAnthony HarmonOct 9, 20254.0I just order for Uber eats, everything was great but I didn't get my monopoly pieces and it even say 5 game pieces on my order ticket. Kinda bummed on that but again the food was fast and pretty fresh
- SGSandy GuilleñOct 2, 20255.0The best costumer service,food always fresh and hot
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Germantown, MD?
McDonald's in Germantown is open daily from 5:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 19660 Gunners Branch Rd offers drive-thru service daily, with hours from 5:00 AM to 11:00 PM, except Sunday starting at 6:00 AM.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM through their online ordering platform.
What payment options does McDonald's in Germantown accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I place a mobile order at McDonald's Germantown?
You can order via the McDonald's App on iOS and Android, or through their online smart link ordering system.
Are there any nearby fast food alternatives to McDonald's in Germantown?
Nearby fast food options include Taco Bell and KFC, both offering different menu varieties for customers looking for alternatives.
Where can I find convenient services like gas stations near McDonald's Germantown?
Sunoco and 7-Eleven are nearby gas stations and convenience stores, perfect for fueling up or quick shopping before or after your meal.
Are there any financial services available near McDonald's at 19660 Gunners Branch Rd?
Yes, you can find the RockItCoin Bitcoin ATM, another Bitcoin ATM, and Western Union nearby for currency exchange and money transfer services.
Does this McDonald's location offer any special rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What services does McDonald's Germantown provide to customers on-site?
They offer drive-thru, WiFi, mobile ordering, McDelivery, gift cards, and mobile offers for customer convenience.