Brand Certified
McDonald's
3.5(1198 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12982 Middlebrook Rd, Germantown, MD
20874, United States
Certified by McDonald's • Mar 01, 2026
(301) 528-0101
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,198 reviews
5 stars
453
4 stars
254
3 stars
178
2 stars
81
1 star
232
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, particularly at the drive-thru.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty floors and unsanitary conditions.
Food Quality
There were mixed reviews on food quality, with some customers noting that food was often cold or not prepared correctly.
Customer Experience
Many customers expressed frustration with poor customer service, including dismissive attitudes from staff and lack of proper communication.
- LOLeLa OsnadFeb 7, 20262.0Don’t use the drive thru if you’re in a rush. It’s called a drive thru, but you’ll mostly be parked thru your patience. By the time you get your food, it’s basically a Happy Meal for your next birthday. 🍔
- JGJon GettmanJan 31, 20261.0The staff is rude and made fun of me when I did not understand a question at the drive-thru. The drive-thru took over 10 minutes because the manager is incompetent and they wouldn't take a giant order and set it to the side. They made us all wait while that was filled. When I complained the manager couldn't care less. You seem to think it was appropriate for the staff to make fun of me. It was my fault for not understanding them.
- BVBlanca VelasquezJan 18, 20261.0Mal mal mal servicio. Demasiado tiempo de espera no sirve esto aquí no recomendamos
- EVErielle VoysestJan 11, 20265.0Food was good
- MHMarilyn HernandezDec 29, 20251.0I came this location 12/29 at 3:40. I really only went for 2 kids meals with the DISNEY toys cause that’s what was being promoted and that’s what I was rung up for. I order strike 1 I got a cheeseburger instead of a hamburger. Strike 2 I got some toy of Elio which was not what was being promoted at that location. Don’t promote something you don’t have or at least let a customer know because I really only went for the toys not even the food.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Germantown, MD?
McDonald's in Germantown, MD is open daily from 5:00 AM to 1:00 AM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 1:00 AM.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available every day from 5:15 AM to 12:30 AM.
What types of pickup and delivery services does McDonald's Germantown offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's using mobile apps?
You can order using the McDonald's App available on iOS and Android via the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's Germantown, MD?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location offers a drive-thru service.
Are there other fast food restaurants near McDonald's Germantown?
Yes, nearby fast food restaurants include Wendy's, Baja Fresh, Mission BBQ, Domino's Pizza, and another McDonald's.
What nearby stores can I visit around McDonald's Germantown for shopping or services?
Nearby you can find Office Depot for professional services, Bed Bath & Beyond for home goods, Ross Dress for Less for clothing, and Petco for pet supplies.
Are there banks or ATMs close to McDonald's Germantown?
Yes, nearby financial services include PNC Bank, M&T Bank, Capital One Bank, Capital One ATM, and First National Bank ATM.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website