McDonald's

Reviews

• JZ

  Jacob Zitzer

  2 days ago
  1.0
  Go to a different location. I placed an order on the app and when I got there they said they were closed. I guess they changed their hours and didn’t update it on the app. That’s understandable, but when I called to make sure I would be refunded (the app wouldn’t let me cancel the order since “they had already started making the order”) I was met with a dismissive employee that kept interrupting me and acted annoyed that I had placed an order/calling at all. I didn’t want to be talking to you either, but I needed to make sure I wasn’t going to be charged for food I didn’t receive. Eventually after I got angry and told her to stop interrupting me and listen to what I’m saying (she kept telling me they were closed but wouldn’t answer my actual question, I don’t think she spoke English very well) to which she replied “I don’t care about your order, goodbye” I didn’t care that much about my order, I can eat somewhere else, but if I don’t get my money back in the next week I will go to the restaurant and take $10 out of the register.
• VC

  veronica coleman

  2 days ago
  1.0
  This is the worst McDonald's by far I have ever visited every time I come to Maryland it seems like a simple coffee can't be made correctly, I paid for caramel drizzle and whip on top this is what I get when my son - law brought it to me, please train the employee on customer service.. I am displeased withy order
• AW

  Aisling Williams

  2 days ago
  1.0
  this is actually the WORST mcdonald’s save yourself the time and go to gaithersburg. we ALWAYS have issues with this place. online says they close at 1am we placed an online order at 11:50 pm, drove all the way there only to find that BOTH drive thru AND inside were closed. tried to call inside the store to get a refund and they told us there was “nothing they could do” the mobile app wouldn’t let us cancel it and the lady on the phone told us she didn’t care about our order. this store is actually the worst.
• JZ

  Josselyn Zelaya

  Nov 12, 2025
  1.0
  Demasiado desorden de estudiantes no se siente nada bien yege con mis hijas acomer y un desorden que estaban asiendo unos jovenes no ponen orden en el restaurante no hay rrespeto
• YY

  Yvonne

  Nov 8, 2025
  3.0
  Always drive though, never got the right order.

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