Giant Food

4.2
658 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
13060 Middlebrook Rd, Germantown, MD
20874, United States

Hours

Reviews

4.2
658 reviews
5 stars
379
4 stars
156
3 stars
63
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior from specific employees.

Store Conditions

Concerns about cleanliness and temperature in the store, with reports of moldy produce and poor handling of food items.

Pricing

Customers noted higher prices compared to competitors, leading to dissatisfaction with value.

Product Availability

Some customers experienced issues with stock levels and incorrect pricing, affecting their shopping experience.

Positive Staff Interactions

Several customers highlighted positive interactions with specific staff members, particularly those assisting with carts and pickup services.
  • IC
    Indigo Creary
    Nov 15, 2025
    5.0
    I love this location so much. Everyone is so helpful and always has a positive attitude. Mallika in the flower department is the absolute best. So patient so kind, and so thorough. Papis is also amazing. His personality is upbeat, friendly, and provides such a warm and welcoming environment for customers. This location is truly lucky to have them both. 5 stars.
  • DW
    Dennis WS
    Oct 18, 2025
    2.0
    Disappointed with the expiration dates on a variety of things I plan to buy that day
  • JB
    Joe Bete
    Oct 8, 2025
    5.0
    The meat department looks great, and the associates are very helpful and friendly.
  • RH
    RICHARD HEIVILIN
    Sep 3, 2025
    5.0
    This is Safeway
  • PG
    Pamela Gordon
    Aug 15, 2025
    4.0
    My doctor sent my scriptd to Giant instead of Safeway but I'm am blessed by them because they made what could have been a nightmare into a pleasant experience.

Frequently Asked Questions About Giant Food

What are the regular operating hours for Giant Food in Germantown?

Giant Food in Germantown is open daily from 6:00 AM to 10:00 PM.

Does Giant Food in Germantown offer both in-store pickup and delivery services?

Yes, this location offers both in-store curbside pickup and convenient contactless delivery.