Business Details
About
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
663 reviews
5 stars
382
4 stars
157
3 stars
63
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praise friendly and helpful employees, others report rude behavior and poor service experiences.
Product Quality
Several customers expressed concerns about the quality of products, including expired items and moldy produce, while others appreciated the variety and freshness.
Store Environment
The store is generally described as clean and well-organized, but some customers reported issues with temperature control and uncomfortable checkout experiences.
Pricing
Customers noted that prices can be higher compared to competitors, leading to dissatisfaction among some shoppers.
Pickup Service
The grocery pick-up service received high praise for its efficiency and customer communication.
- AGAmy GrossJan 2, 20265.0Getting grocerys or grabbing a sandwich or a cold sub ; there GOOD .my kids love there cold subs !!!
- DSDaria SteinDec 19, 20255.0This is a good store, but my 5 stars specifically go to the grocery pick-up team! They offer truly stellar service. The team is always very communicative about out of stocks and very accurate with the orders. This service provides so much convenience and peace of mind to my life!
- MFMike FarleyDec 14, 20254.0Close and convenient, but often under supplied.
- HCHeather ClayNov 25, 20255.0Giant food always has what I need and at great prices. Their customer service is pretty on point, and its pretty easy to find someone when I need help finding an item.
- ICIndigo CrearyNov 15, 20255.0I love this location so much. Everyone is so helpful and always has a positive attitude. Mallika in the flower department is the absolute best. So patient so kind, and so thorough. Papis is also amazing. His personality is upbeat, friendly, and provides such a warm and welcoming environment for customers. This location is truly lucky to have them both. 5 stars.
Frequently Asked Questions About Giant Food
What are the regular operating hours for Giant Food in Germantown?
Giant Food in Germantown is open daily from 6:00 AM to 10:00 PM.
Does Giant Food in Germantown offer both in-store pickup and delivery services?
Yes, this location offers both in-store curbside pickup and convenient contactless delivery.
Where is Giant Food in Germantown located specifically?
It is located at 13060 Middlebrook Rd, Germantown, MD 20874, inside Germantown Commons.
Are there any special holiday hours for Giant Food in Germantown?
Yes, for example, on November 27, 2025 it is open from 6:00 AM to 5:00 PM, on December 24 from 6:00 AM to 7:00 PM, closed on December 25, and on December 31 from 6:00 AM to 9:00 PM.
What additional services are available at Giant Food in Germantown?
The store offers flu vaccinations, Peapod grocery delivery, UPromise rewards, Western Union money transfer, and Coinstar coin counting.
How can customers contact Giant Food in Germantown?
You can reach the store by phone at +1 301-428-4961 or fax at +1 301-972-0494.
Can I order groceries online from Giant Food Germantown?
Yes, you can shop online for coupons, loyalty rewards, and start your order at http://www.giantfood.com.
What apps are available for shopping at Giant Food Germantown?
You can use the Giant Food mobile app available on iOS via https://apps.apple.com/us/app/giant-food-stores/id491014869 to shop and manage your orders.
What nearby places can I visit before or after shopping at Giant Food Germantown?
Nearby attractions include Germantown Commons shopping center, VT Nails & Spa for beauty services, and Domino's Pizza if you want a quick meal.
Are there nearby financial or ATM services close to Giant Food Germantown?
Yes, nearby you will find First National Bank ATM, PNC bank services, and Bitcoin ATMs such as Coinhub and Bitcoin ATM Germantown - Coinhub.