Giant Food

4.2
489 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
20944 Frederick Road, Germantown, MD
20876, United States

Hours

Reviews

4.2
489 reviews
5 stars
273
4 stars
133
3 stars
40
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean, organized, and well-stocked.

Customer Service

Feedback on customer service was mixed; while some employees received high praise, others, particularly management, were criticized for unprofessional behavior.

Product Quality

There were complaints about the quality of certain products, especially in the bakery and produce sections, with reports of expired or moldy items.

Convenience

Many customers appreciated the convenience of the store's layout, digital shopping options, and variety of products available.

Staff Friendliness

While some staff members were noted for their friendliness and helpfulness, others were described as rude or unprofessional.
  • XE
    XaQaRa EquinoX
    Nov 9, 2025
    5.0
    Clean. Well organized..very well stocked.
  • RB
    Robert Butcher
    Oct 25, 2025
    5.0
    Very clean and staff is nice. Seems to be well managed.
  • BG
    Brian Glaser
    Oct 7, 2025
    5.0
    This Giant in Germantown Maryland is about the best Giant I have ever done business with. The store is very clean and organized. They are always well stocked and very seldom out of any of my favorite items. The staff is great and very pleasant. Patrick in the Deli Department is awesome! He is super knowledgeable about everything they offer. He is always very helpful and his customer service is first Class all the way and the best I have ever experienced in a grocery or any retail business setting for that matter. Highly recommended!
  • PS
    Pamela Sanes
    Sep 29, 2025
    5.0
    Algo caro pero debería tener alguien que hable español
  • JC
    JJ CBMD
    Sep 22, 2025
    5.0
    Giant store always good to shop groceries and bakery area. Cakes are really good and bread are always baked fresh.

Frequently Asked Questions About Giant Food

What are the store hours for Giant Food in Germantown, MD?

Giant Food in Germantown is open daily from 6:00 AM to 10:00 PM, with adjusted hours on holidays.

Does Giant Food offer delivery and pickup services?

Yes, Giant Food provides both in-store pickup and contactless delivery services to customers.