Dunkin'

Reviews

• HH

  Holly

  Feb 21, 2026
  5.0
  The ladies working here are so friendly. They made sure I got the last mitten for my birthday. Very sweet of tnem..they held onto it for me. The food and drinks are delicious here. I usually get good service here and one in Germantown.
• SA

  Shaheedah A

  Feb 9, 2026
  1.0
  I am writing to express my disappointment with the customer service I have consistently experienced at this location, specifically during drive-thru visits. I have encountered repeated instances of rude behavior from the same drive-thru female employee that is there every morning, including eye-rolling, an unwelcoming attitude, and overall negative energy. After experiencing particularly poor service about a month ago, I decided to give this location another chance today; unfortunately, the experience remained the same. She handed me my drink with an eye roll and barely faced my direction. As a valued customer who previously visited this location weekly, this ongoing behavior has made me feel unappreciated. Due to the lack of improvement, I will no longer be using this location’s services.
• CC

  CHUK

  Jan 10, 2026
  5.0
  Never had better service in my life at fast food. Came in early morning for my son's bday, decided to go into the store and Chris was so nice and patient. I wish more people are like Chris! came in at 1/10/2026 @ 9:43 if corporate is reading this. Chris deserves a raise!
• CD

  Courtney Duarte

  Dec 5, 2025
  1.0
  The worst service! The Indian woman at the drive thru is extremely rude and ignorant. I ordered a small ice coffee black with French vanilla. She gave me a hot coffee. I told her I asked for an ice coffee. She yelled at me and rolled her eyes. The boy behind her rolled his eyes as well. I will not be returning and I suggest others avoid this Dunkin location.
• AO

  Alyssa Pemika Othd

  Dec 3, 2025
  5.0
  This is my husband and I most loved location. We always order 2 Iced coffee w/ vanilla and cream, no sugar. and just only 2 pumps of vanilla. Sometimes 1 hot latte when its cold. The lady at the drive thru is AMAZING. WE LOVE HER! She always makes sure we get the right orders and she is so fast. Whenever she goes on vacation, the line on drive-thru will be crazy. Other staffs are nice too! Unfortunately, we moved out of states, didn't get a chance to say goodbye to her before leaving.

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