Dunkin'

3.4
136 reviews
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Business Details

18006 Mateny Rd, Germantown, MD
20874, United States
(301) 515-0737
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Germantown, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18006 Mateny Rd, Germantown, MD
20874, United States

Hours

Reviews

3.4
136 reviews
5 stars
66
4 stars
18
3 stars
4
2 stars
6
1 star
42
  • CC
    CHUK
    2 days ago
    5.0
    Never had better service in my life at fast food. Came in early morning for my son's bday, decided to go into the store and Chris was so nice and patient. I wish more people are like Chris! came in at 1/10/2026 @ 9:43 if corporate is reading this. Chris deserves a raise!
  • CD
    Courtney Duarte
    Dec 5, 2025
    1.0
    The worst service! The Indian woman at the drive thru is extremely rude and ignorant. I ordered a small ice coffee black with French vanilla. She gave me a hot coffee. I told her I asked for an ice coffee. She yelled at me and rolled her eyes. The boy behind her rolled his eyes as well. I will not be returning and I suggest others avoid this Dunkin location.
  • AO
    Alyssa Pemika Othd
    Dec 3, 2025
    5.0
    This is my husband and I most loved location. We always order 2 Iced coffee w/ vanilla and cream, no sugar. and just only 2 pumps of vanilla. Sometimes 1 hot latte when its cold. The lady at the drive thru is AMAZING. WE LOVE HER! She always makes sure we get the right orders and she is so fast. Whenever she goes on vacation, the line on drive-thru will be crazy. Other staffs are nice too! Unfortunately, we moved out of states, didn't get a chance to say goodbye to her before leaving.
  • ED
    Erica Diaz
    Nov 24, 2025
    5.0
    This is my favorite Dunkin’ Donuts. I live closer to 2 other locations but I go out my way for this one. Biggest reason is their consistency in how they make their coffee! All other locations I’ve been to never make their coffee the same even though I order the exact same one. This location gets it right every time. Food is good and customer service is good and quick.
  • BC
    Brianna Chinn
    Oct 25, 2025
    1.0
    Do not ever come to this Dunkin. Worst Dunkin i’ve been to in my lifetime. If I could give this negative stars oh it would be -1,000. To keep it honest, they are quite literally slow as hell. Save yourself because even when you think you’ll save time by walking in to order they take just as long or even longer. Horrible customer service each time I come and i’ve been around 7 times. They never give napkins when you order food and EVERYTIME I get a drink it leaks from the straw and the lid and ruins my clothes. It’s so frustrating and this should not be an issue whatsoever. I want to grab a quick coffee and sandwich and go on with my day, not clean up mess after waiting 30 minutes in line. This establishment needs new management and we are hiring signs. I’m so disgusted and will never be back. PITIFUL!
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Germantown, MD?

Dunkin' in Germantown, MD is open from 4:30 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sunday.

Can I order Dunkin' products for delivery or pickup?

Yes, Dunkin' offers delivery and curbside pickup services at this location.