Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Germantown? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 13050 Middlebrook Rd .
Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and a lack of accountability for mistakes.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and unsatisfactory resolutions when problems were raised.
Food Quality
Feedback indicated inconsistent food quality, with complaints about overcooked pizzas, burnt crusts, and unsatisfactory toppings.
Delivery Issues
Several reviews mentioned delays in delivery, incorrect deliveries, and rude behavior from delivery staff.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and quality of the food, indicating that experiences can vary.
MA
Moses I. (AdmiralMoses)
Nov 3, 2025
4.0
Good place, accurately made order
GP
Geoffrey Pollack
Nov 3, 2025
1.0
A few weeks ago I ordered a pizza and a jalapeño bacon bread and it was good. Yesterday I ordered the same thing and it was burned and the bread only had a few jalapeños. In addition when I arrived to pick it up the boxes were just sitting on the counter getting cold. What does it say about a pizza place that knowingly serves burnt food to customers? Shame!
SW
Shaneen Wells
Oct 25, 2025
1.0
If you are not pleased with your order here call corporate they honestly do not care and will make excuses for their infirmities and their product not being up to par.
AS
Alison Sandoval
Oct 10, 2025
1.0
I placed a delivery order from this location and then waited over an hour for it to show up before calling to find out why it was taking so long. They told me it was delivered, which it was not (I can clearly see if anyone approached my front porch). I requested a refund and was denied because they said someone must have stole the pizza. Seriously??? Such poor customer service!!! You would expect them to take some responsibility, but instead, I was met with rudeness. The person I spoke with was unprofessional and outright refused to issue a refund, claiming his manager wouldn’t authorize it. To make matters worse, he didn’t even offer to remake the order or provide any kind of credit. This level of service is completely unacceptable.
KS
K SA
Sep 19, 2025
1.0
As regular customers, we are deeply disappointed. We found a hair baked into our pizza right after leaving town. My kids refused to eat it.
When we called, the young man who answered was immediately dismissive and refused to even provide his name. We asked for Manager Sean, but he refused to speak to us. We were told a refund was only possible if we returned the pizza, which was impossible since we were already out of town.
The complete lack of accountability from the staff and management is shocking. We will not be returning.
What types of pizzas does Domino's Pizza in Germantown offer?
Domino's offers Specialty Pizzas and the option to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza in Germantown?
Delivery is available Monday through Thursday from 10:30 AM to midnight, Friday and Saturday until 1 AM, and Sunday from 10:30 AM to midnight.
What are the takeout hours for Domino's Pizza in Germantown?
Takeout is available daily from 10:30 AM to 10 PM.
What pickup and delivery services does Domino's Pizza in Germantown offer?
They provide curbside pickup, standard delivery, and no-contact delivery options.
What payment options are accepted at Domino's Pizza in Germantown?
Accepted payments include credit cards such as Visa, Mastercard, American Express, Discover, Diners Club, digital payments like Apple Pay, Android Pay, Samsung Pay, PayPal, afterpay, Klarna, Bitcoin, as well as cash, check, invoice, Zelle, and traveler's checks.
Where is Domino's Pizza located in Germantown?
Domino's Pizza is located at 13050 Middlebrook Rd, Germantown, MD 20874, US.
Are there any nearby restaurants to Domino's Pizza where I can explore other dining options?
Yes, nearby you can find places like Woodside Deli, Wingstop for chicken wings, Cafe Hong Kong for Chinese cuisine, Tortacos for Mexican food, and Pica Peruvian Restaurant offering Peruvian dishes.
What entertainment or shopping options are available near Domino's Pizza in Germantown?
Nearby entertainment includes Germantown Commons shopping center with GameStop and Redbox kiosks; for activities, Monkey Joe's and various martial arts clubs like Kicks Karate and Strive Martial Arts are close by.
If I'm visiting Domino's Pizza in Germantown, where can I find amenities like pharmacies or beauty salons nearby?
Nearby amenities include Giant Pharmacy and Giant Food grocery store, as well as beauty salons like VT Nails & Spa and VT Nails.
How can nearby places help with convenient access or after-meal activities when visiting Domino's Pizza?
You can easily pick up groceries at Giant Food or enjoy a drink at Germantown Beer & Wine after your meal. For transportation needs, Bitcoin ATM Germantown - Coinhub is also close by for convenient cash withdrawals.