Chipotle Mexican Grill

Reviews

• UT

  U T

  3 days ago
  1.0
  There is no 0 star. This is the worst Chipotle location I have ever visited. I strongly recommend going to a different store and avoiding this one entirely. I arrived at 8:10 p.m., and there were about 15 people ahead of me. After waiting for 30 minutes, around 8:40 p.m., one of the kitchen staff announced that there would be an additional 17-minute wait for white rice. Rice is a basic item, how can a Chipotle run out of it for 47 min? What made the experience even worse was the management. The manager or shift lead did not have the courtesy to inform customers directly about the delay. Instead, she told one of the high school employees to deliver the message. It is extremely disappointing that someone in a leadership position behaves this way. There was no apology offered at any point for the unreasonable wait time. I see that all the local guides give more stars to this store. I wonder they ever visited this location or write reviews remotely?
• NS

  Nina Saunders

  5 days ago
  1.0
  I’ll never go here again. The store was a wreck. There was food all over the floor, tables, counter where they put the burritos together. It looked like nothing hadbeen cleaned in days. Then I got home and they never put the chicken in my burrito.
• SJ

  sue jeon

  Nov 13, 2025
  1.0
  The guy who took my order today was very rude. He looked like he didn’t want to work or something. I ordered tortilla on the side but he wouldn’t put the tortilla onthe iron. So I asked again because I thought he didn’t hear me and he said very rudely that he heard me. I ended up waiting for the tortilla after I paid because he forgot to heat it. I will not come back to this location.
• DW

  Daekwon “Prospect” Waters

  Nov 1, 2025
  5.0
  Went in today to get my chipotle fix. This young man named Noah, was frontline and assisted me with my bowl today. Healthy portions cause usually they do skimp a little. No frown or hassle upon request. Just great service. Give him a RAISE. Keep up the good work bruva. 🤝🏾
• AR

  Adrian Rivera

  Oct 19, 2025
  2.0
  I picked up an order today 10/19/25 around 12:35 and the cashier on duty just stared at me like i was his enemy or something… I was confused whether or not I could ask him for my pick up order. He proceeded to give me attitude. He did not greet me whatsoever, so I didn’t know if I can ask him for my order. He just stared at me and then told me “well I’m the cashier right so what are you getting then?” He Also proceeded to say that “if you’re the customer clearly you’re getting something” to which i responded with “well if I’m the customer, then you would greet me.” He then insulted me by my looks. He called me weak, so I let somebody else help me. never had an issue like this before at a chipotle. he clearly has struggles controlling his emotions and is poor at giving customer service. I hope i don’t run into him again.

Frequently Asked Questions About Chipotle Mexican Grill