Business Details
About
Mexican Restaurant
Chipotle Germantown MD is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
981 reviews
5 stars
380
4 stars
213
3 stars
96
2 stars
70
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling dismissed and disrespected.
Food Quality
Inconsistent food quality reported, with issues such as undercooked rice, stale chips, and contamination of vegetarian options with meat.
Portion Sizes
Customers frequently complained about small portion sizes and stinginess with ingredients, leading to dissatisfaction with value for money.
Cleanliness
Multiple reviews noted unsanitary conditions, including dirty dining areas and inadequate hygiene practices.
Management Issues
Criticism directed at management for lack of oversight and poor handling of customer complaints, contributing to a negative dining experience.
- PPPaul PonceNov 15, 20251.0Chipotle opens at 1045, I park in front of their back door. I wait till 1045. I try the door. Locked, I walk around to the side, see the three guys(employees) siting down eating, door locked. I walk around to the front door, still three workers sitting down eating, door still looked we locked eyes last two tries. So I smiled said ok and walked next door to Charlie's. Business must be good, Charlie's is open if these guys are still sitting there eating. Update: 10 minutes later, Charlie's was good, but was reading the negative reviews from here while I ate and holy crap! It looks like those three kings actually saved me from eating at this atrocious establishment, thanks again kings, stay hungry and do everyone a favor and just keep the doors locked.
- CPChayla PowersNov 14, 20251.0I normally like Chipotle, but the service at this location was terrible. The staff acted like they didn’t want to be there, and it showed. Nobody greeted customers, they rushed through orders, and the attitude was unnecessary. My order was made sloppy, ingredients were thrown together, and when I asked a simple question, the employee acted annoyed. If you’re open, you should be ready to serve customers with basic respect. This location seriously needs better customer service and management.
- JSJosdan solisNov 13, 20251.0Today I was ordering a bowl on the Germantown chipotles and sudendly the manager Nicole was talking stuff about me and my friends and one server was pushing us to order quick or leave,and it wasn't even full this day,this was a bad experience on this chipotle.
- MGMarisol GarciaNov 11, 20255.0Food taste fresh and delicious.
- GTGracias TezoOct 16, 20251.0The manager was unprofessional and didn’t seem to care about customers or the quality of the food. Definitely not coming back. she was even touching her nose and serving food without gloves. That’s completely unacceptable and unsanitary. This location needs serious supervision and better hygiene standards.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Germantown MD offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill in Germantown?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Germantown offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Germantown?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
Where is Chipotle Mexican Grill located in Germantown, MD?
It is located at 19881 Century Blvd, Germantown, MD 20874, USA.
Is Chipotle Mexican Grill in Germantown welcoming and inclusive?
Yes, the location welcomes LGBTQ customers and supports an inclusive environment.
What nearby dessert spot can I visit after enjoying a meal at Chipotle Germantown?
Yogi Castle, a nearby dessert place, is a great option to visit after your meal at Chipotle.
Are there other dining options near Chipotle Mexican Grill in Germantown?
Yes, nearby restaurants include Charleys Cheesesteaks and Wings and Zoes Kitchen, providing a variety of food choices.
Can I visit local services near Chipotle Germantown while in the area?
Certainly, there are local services such as Vitelli Comprehensive Dentistry and MyEyeDr. conveniently nearby.
How might visiting Pinnacle Fitness Center complement a trip to Chipotle Germantown?
After a workout at Pinnacle Fitness Center, you can enjoy a nutritious meal at Chipotle to refuel.