Domino's Pizza

Reviews

• AP

  Adrienne Pearce

  Apr 17, 2026
  1.0
  I had a really disappointing experience with this Domino’s location tonight. I am so upset! I placed my order around 7:45 PM with an estimated delivery window of 8:19–8:30 PM. I specifically selected “hand it to me” because I’ve had issues with ants before and didn’t want my food left outside. Unfortunately, not only was that instruction ignored, but my pizza was left sitting on the ground outside my door. After checking my camera footage, it had been sitting there since around 8:16 PM—well before the delivery window even ended. I only discovered it because my 5-year-old kept asking where the pizza was, and I decided to check outside. This is now the second time this has happened, which makes it even more frustrating. When I called to address the issue and request a replacement, the manager responded with sarcasm, saying, “oh, there’s ants in it again,” instead of showing any concern or professionalism. He then insisted that my receipt didn’t say “hand it to me,” which is not accurate. At that point, because of how rude and dismissive he was, I told him I no longer wanted a replacement and asked for a refund instead. While he agreed to process the refund, he then told me to never order from his store again. That was honestly shocking to hear as a paying customer, especially since I order from this location regularly. I ended up driving to the store myself and brought all the pizzas back. When I got there, I was told that my refund had already been processed—but that turned out not to be true. I didn’t receive any confirmation until 30–45 minutes later, when I finally got an email saying the order had been canceled and refunded. After looking at other reviews, it seems like this may not be an isolated issue. Management clearly needs to be addressed, because this level of unprofessional behavior shouldn’t be tolerated. It also makes me question how employees are being treated behind the scenes. He does not deserve to be managing that store. To make matters worse, my 5-year-old even noticed how I was being spoken to on the phone and said, “Mommy, that man was mean to you.” That alone says everything about how unacceptable this experience was. For someone who orders from here often, this was by far the worst experience I’ve ever had. Between ignoring delivery instructions, leaving food on the ground, being misled about the refund, and the extremely unprofessional customer service, this was completely unacceptable. I will not be returning to this location.
• FF

  froper froper

  Apr 7, 2026
  5.0
  I’m more than satisfied. Impressed with how smoothly it went.
• JA

  Jay De Amor

  Apr 5, 2026
  1.0
  Tried to place an order for delivery and the order was cancelled even though the store was opened for another hour. Called to verify the store was open and why the order was cancelled. The woman who answered the phone was extremely rude and stated that the store was open and available for delivery orders only, and that carry out orders would be canceled. We attempted to place another order for deliver (an additional 2 times for a total of 3 attempts) and both orders were canceled again. We believe the woman working there was cancelling orders just because. Extremely unprofessional and not acceptable. Do better.
• MV

  Mert Vera

  Mar 23, 2026
  5.0
  Everything felt smooth and effortless. Super easy to deal with.
• SR

  Shelly Rayne

  Mar 6, 2026
  1.0
  We’ve now had three separate orders from this Domino’s Pizza location come out completely wrong. Our most recent order was for two pizzas: one pepperoni with extra sauce and one bacon and jalapeño with extra sauce. Instead, we received two pepperoni pizzas. Mistakes happen, but what was far more concerning was the manager’s response when we called the store. When we asked why incorrect orders seem to be a recurring problem at this location, the manager responded sarcastically: “If I knew why accidents happened they wouldn’t happen. Next time check the box.” Blaming the customer for a mistake made by the store is completely unprofessional. Orders should be verified before being handed to customers, especially when the correct order is clearly printed on the receipt. Between the repeated order inaccuracies and the dismissive attitude from management, this location clearly has serious issues with both quality control and customer service. I hope Domino’s corporate takes a closer look at how this store is being managed, because this experience was unacceptable. After multiple issues and this level of service, we will not be ordering from this location again.

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