McDonald's

3.2
1083 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
881 MD Rt 3, Gambrills, MD
21054, United States

Hours

Reviews

3.2
1,083 reviews
5 stars
324
4 stars
197
3 stars
204
2 stars
92
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow order fulfillment.

Food Quality

There were multiple complaints about food being served cold, undercooked, or not matching orders, alongside some positive remarks about freshness.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a need for better attention to detail.

Cleanliness

Feedback highlighted issues with cleanliness in the dining area and bathrooms, with some customers noting that the environment could be improved.

Management Issues

Several reviews pointed to poor management practices, including unhelpful responses to complaints and lack of accountability among staff.
  • BS
    Breiman Sumeta
    Nov 10, 2025
    1.0
    What's this.
  • FK
    Fayyaz Khan
    Nov 2, 2025
    1.0
    No sense of taking order, You say something and you will get something. This place needs a better management and trained staff. Can't recommend this location.
  • LB
    Laney Bonilla
    Oct 16, 2025
    1.0
    I ordered from the McDonald’s at 881 Maryland Route 3 and got a few Sweet Chili sauces that looked completely off… they were thick, separated, and with a brown ring around the edges. I called the store just to let them know in case it was a food safety issue, but the person (lady store manager) who answered was rude and hung up on me. I tried calling back incase it was an accident but got no answer. I reported it through the McDonald’s website and only got refunded $1 for the sauces, which doesn’t really address the bigger issue. I’m not upset about the money at all. I just want to make sure no one else ends up with spoiled sauces or treated that way. Especially when you have to pay 55 cents for one sauce😭
  • MP
    Marry Poppynz
    Oct 16, 2025
    1.0
    Once again the app says grab your bag get maximum game pieces but every time they fail to give me them all they only allow me 3 maximum every time when I order more on purpose for the game I'm being ripped off non stop and same with the collectors toys way to much money to get ripped off , my last review is also now gone about this same issue they don't give you what you pay for at all I'm tired of it the other McDonald's near me same thing they do not uphold the advertisement and game rules at all or the collectors toys as specified .
  • PP
    Poppynz
    Oct 12, 2025
    3.0
    Service is always good and everything my only issue is I'm a collectible toy enthusiast and game player so I find it odd when I buy ten happy meals for the toys and I get the same exact toy every time over the entire event that's happening at the time or like with monopoly it's rare I get a game piece on everything I order that should have the game pieces on them , I use the app to order so it shows you exactly what should come with the monopoly game pieces but at least one item always never has one on it and the collectible toys are always the same and I even went to a different McDonald's near by and they also gave me all the same toys as the other McDonald's and I tried this over weeks until the event ends so right now I got ten toys all the same one and when I ask the people tell me they are all the same one but the manager told me they had them all but at that time I just didn't have my toys with me to exchange them out so I went back the next day and they told me they don't have any others again lol so it seems your employees might be keeping them for them selves but idk I'm just guessing In the photos I showed some I have but not all of them I even paid $2.99 to buy them individually and always got the same toy but the manager telling me he had them all tells me something is going on with this .

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Gambrills, MD?

McDonald's is open daily from 6:00 AM to 10:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and on Friday and Saturday from 5:00 AM to 12:30 AM.