Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.
Food Quality
Inconsistent food quality reported, with some customers enjoying fresh and hot meals, while others received stale or poorly prepared items.
Cleanliness
Concerns raised about cleanliness, particularly in bathrooms and dining areas, with some customers noting improvements while others reported unsanitary conditions.
Play Area
The play area is a highlight for families, providing a fun environment for children, although some noted it could be closed earlier than expected.
CC
Curlscurvesandcontour Curlscurvesandcontour
Feb 18, 2026
1.0
Do NOT go to this McDonald’s. They have ZERO customer service skills. They overcharged me TWICE without a refund. I spoke to the manager who was supposed to follow back up & still nothing & this happened February 6, 2026. I called corporate 4 times without success. Do not go here. They will treat you rudely, overcharge you, & make it your fault with no resolution!!!! HORRIBLE. I WISH I COULD RATE 0 stars!!!
DB
David B
Feb 16, 2026
5.0
Kids love the play area
AA
Anony
Feb 7, 2026
4.0
I enjoyed my meal just a little cold
CS
Corinne Skidmore
Feb 1, 2026
1.0
The guy took our order so fast. He gave us cheeseburgers instead of nuggets. We should have checked the bag but had four screaming kids in the car. I can't eat red meat due to medical issues, so I didn't get to eat.
CD
Christopher Downs
Jan 2, 2026
5.0
Whoever was working the windows at 10:30 pm. Friday, January 2nd 2026. Gave me the best damn service I’ve ever seen from any McDonalds ever. I was there less than five minutes. Order was nice and clear with the worker, payment went fast. And the car in front of me was gone by the time I got my card back. Food was hot and ready everything just like we asked. Pristine service.