Business Details
About
Mexican Restaurant
Chipotle Waugh Chapel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
930 reviews
5 stars
364
4 stars
221
3 stars
96
2 stars
65
1 star
184
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported poor food quality, including tasteless meat, stale chips, and instances of food poisoning.
Cleanliness
The restaurant consistently received complaints about cleanliness, with reports of dirty tables, overflowing trash, and unsanitary bathrooms.
Service Issues
Many reviews highlighted rude staff and poor service, including incorrect orders and lack of attention to customer requests.
Inconsistent Portions
Customers noted that portion sizes were often smaller than expected, with complaints about skimpy servings of protein.
Operational Hours
Several customers expressed frustration over the restaurant closing early and locking doors before the advertised closing time.
- KWKonishia WatsonDec 26, 20251.0Food quality was awful. Tasteless meat and wilted old lettuce. I won’t be coming back to this location the food isn’t good at all compared to other locations.
- KBKapree BuddDec 12, 20252.0The restaurant was closing within an hour. They didn't have chips, steak, carne asada, and hospitality. The vibes was off and the workers seem like they didn't want to be there.
- KMKimi ManDec 3, 20251.0The guy with the long red hair is absolutely rude. He kept looking out the corner of his eye at me while I was trying to get his attention. I asked about my online order. He pointed at the shelf and said online orders go there which DID NOT answer my question. Nobody feels like dealing with rudeness after a long day at work and just trying to get something to eat. This is not my first experience with him. He is always treating customers this way.
- TBTarisa BrinsonNov 29, 20251.0Picked up a mobile order chips were stale guac was half bad/spoiling. Drink area was unkept dirty.
- KJKaifi JNov 20, 20252.0The main problem with this branch is that compared to others in this part of Maryland, servers give less protein, but the cost of the meals remain the same or rise with inflation. They need to provide equal meat as other branches or be reformed. Other similar restaurants also provide better quantities of protein than this one.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Waugh Chapel specialize in?
Chipotle Waugh Chapel offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 2503 Brandermill Blvd?
Chipotle Waugh Chapel is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer online ordering and delivery services?
Yes, Chipotle Waugh Chapel offers both in-store pickup and delivery, and you can order online via their website or app.
Can I earn rewards when dining at Chipotle Waugh Chapel?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is the contact email for Chipotle Mexican Grill in Waugh Chapel?
You can reach them via email at Md.0654.waugh@chipotle.com.
Which payment methods are accepted at Chipotle Mexican Grill in Waugh Chapel?
Chipotle Waugh Chapel accepts credit cards, offers gift cards, and supports online payments through their website and app.
Where is Chipotle Waugh Chapel located?
It is located at 2503 Brandermill Blvd, in The Village of Waugh Chapel Shopping Center, Gambrills, MD 21054.
What nearby shopping options are available around Chipotle Waugh Chapel?
Nearby shopping options include Pier 1 Imports for home decor, Little Treasury Jewelers and Pandora for jewelry, SAS Shoes for footwear, and Justice for children's and designer clothing.
Are there entertainment or dining spots near Chipotle Waugh Chapel?
Yes, you can visit Regal Waugh Chapel cinema for entertainment, and for dining try Red Robin Gourmet Burgers, MOD Pizza, Fuji Modern Asian Cuisine & Sushi Lounge, or Smoothie King.
What wellness and beauty services are close to Chipotle Mexican Grill in Waugh Chapel?
Nearby wellness and beauty options include The Robert Andrew Salon & Spa Collection, Effective Medspa, MsInjector Medical Spa, Radiant Tans, and Aesthetician Taylor.