Chipotle Mexican Grill

3.6
926 reviews
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About

Mexican Restaurant
Chipotle Waugh Chapel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2503 Brandermill Blvd, Gambrills, MD
21054, United States

Hours

Reviews

3.6
926 reviews
5 stars
363
4 stars
220
3 stars
98
2 stars
64
1 star
181

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted poor cleanliness, with dirty tables, overflowing trash bins, and unsanitary bathrooms.

Service Quality

Customers reported rude and unhelpful staff, with several instances of incorrect orders and poor customer service.

Food Quality

There were numerous complaints about food quality, including issues with freshness, incorrect portions, and instances of food poisoning.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes.

Operational Hours

Several reviews noted that the location frequently closed early, often before the advertised closing time.
  • KJ
    Kaifi J
    4 days ago
    2.0
    The main problem with this branch is that compared to others in this part of Maryland, servers give less protein, but the cost of the meals remain the same or rise with inflation. They need to provide equal meat as other branches or be reformed. Other similar restaurants also provide better quantities of protein than this one.
  • DD
    DJ DEMO
    6 days ago
    5.0
    Muy buena atención sobre todo el cajero es bien buena onda 😎
  • CD
    Camrn Draughn
    Nov 8, 2025
    5.0
    THE BEST CHIPOTLE IVE EVER HAD OMG!! Came after go karting with some friends and when I tell you it’s the best chipotle in Maryland I’m not even joking. 10/10!
  • PL
    Prosper Lion
    Oct 29, 2025
    1.0
    The lady Ana at the register was very rude. I definitely don't think she should be in a customer service role if she's going to have a bad attitude
  • DG
    David Garofalo
    Oct 13, 2025
    1.0
    If you can accept an overwhelming smell of urine and filthy men’s room floor I guess it’s ok

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Waugh Chapel specialize in?

Chipotle Waugh Chapel offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 2503 Brandermill Blvd?

Chipotle Waugh Chapel is open every day from 10:45 AM to 11:00 PM.