Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.5
(898 reviews)

About

Mexican Restaurant
Chipotle Waugh Chapel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2503 Brandermill Blvd, Gambrills, MD
21054, United States

Hours

Reviews

3.5
898 reviews
5 stars
344
4 stars
211
3 stars
94
2 stars
65
1 star
184

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including tasteless and poorly prepared items, and some experienced food poisoning.

Service Issues

Numerous reviews highlighted rude and unhelpful staff, with complaints about incorrect orders and poor customer service.

Cleanliness

The restaurant was frequently described as dirty, with unclean dining areas and bathrooms, leading to a negative dining experience.

Inconsistent Portions

Customers noted that portion sizes were often smaller than expected, with complaints about stingy servings of protein.

Operational Problems

Frequent reports of the restaurant closing early and not honoring posted hours, causing frustration for customers.
  • KR
    K R
    Feb 20, 2026
    4.0
    Lines are long, but move quickly. As always food was good.
  • HO
    Hadassah Oforiansah
    Feb 15, 2026
    5.0
    Amiyah was great! She provided me with everything I needed!! She was very kind and on top of her stuff! Amazing customer service from her!
  • DC
    Deedee Carroll
    Feb 7, 2026
    3.0
    Food was okay service was adequate. Location is a bit small
  • WT
    William Turner
    Jan 15, 2026
    1.0
    Always out of toppings, hair in food, glass breaking in back over grill. Every time I come it’s another disappointment. Workers always in a bad mood and rude. Needs some major changes.
  • PA
    Payal Amin
    Jan 11, 2026
    2.0
    Have had multiple issues with this location getting my order wrong, poorly packaging food for delivery (my whole bowl busted open), and ultimately food quality. It was bad enough this time that I sent a note to Chipotle customer service and am getting no where. Cross-contamination issues and horribly dry unseasoned chicken and white rice. Couldn’t even finish my meal. Try a different location if possible!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Waugh Chapel specialize in?

Chipotle Waugh Chapel offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 2503 Brandermill Blvd?

Chipotle Waugh Chapel is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: