ISAAC’S provides the highest quality, best tasting food, while delivering the best possible service. our chicken is all natural, free of antibiotics & steroids, and is certified halal. our recipes are written to eliminate as many allergens as possible, our menu is 95% gluten free. We were named best sandwich in Maryland by the Restaurant Association and best restaurant in Gaithersburg by Bethesda Magazine
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.