Wingstop

4.0
272 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Gaithersburg Goshen Road [Safeway]. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
20201 Goshen Rd, Gaithersburg, MD
20879, United States

Hours

Reviews

4.0
272 reviews
5 stars
152
4 stars
49
3 stars
23
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported inconsistent food quality, with complaints about wings being dry, overcooked, or lacking flavor.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and mishandling of orders.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, indicating that experiences can vary significantly.
  • CK
    Courtney Kasprzyk
    Nov 16, 2025
    5.0
    Great wings and fast service! They were fried well and 20 wings were more than enough for me and my husband! (Favorite flavor was the Habanero)
  • JC
    Jonathan Vargas castro
    Nov 3, 2025
    5.0
    Excelente atención !!! La comida espectacular recomiendo a todos a comer acá !!
  • NE
    Nick E
    Oct 19, 2025
    1.0
    Got mango habenero (Very good), hot honey rub(trash) and mild (trash) with cheese fries (also trash). The mango habenero wings were the only ones that seemed to be cooked properly, and the sauce was great, though I was the only one to enjoy them because my family doesn't like heat as I do. Even though they were less spicy than I had imagined, I thoroughly enjoyed it- I'm used to bww's mango habenero which is seriously spicy. The hot honey tasted like overly fried garbage. The mild wings tasted nearly identical. Almost as if there was no flavor at all, just fried to oblivion. Crispy outside, and all the meat seemed to retreat down to their bones. Fries were soggy, like they should have been fried more. Though they were drenched in cheese sauce which was nice. All in all, the workers seemed cool for the brief moments I spent there, but I would absolutely NOT recommend this place. I thought maybe it could become our new wing spot since it's close to home, but the fried chicken at giant food is better. For a place that specializes in wings, I'm severely disappointed. (20201 Goshen Rd, Spc G, Gaithersburg, MD location next to Safeway)
  • CP
    C Palmer
    Oct 18, 2025
    1.0
    This wingstop makes policy depending solely on who is working that day. I walked out without placing an order due menu board indicating one thing but staff indicating something COMPLETELY different!
  • OC
    O’s Scented Candles
    Sep 16, 2025
    1.0
    I totally forgot to do my review on this store. I placed an order online that I paid for but after placing it I remembered the last time I ordered from them the wings looked old and overcooked so I decided to call the store just ask them if they can send me some fresh wings this time. Mind you I wasn't calling on nothing I didn't even ask to speak to a manager but this bird out of nowhere gonna tell me have to bring in proof in order for me to request fresh wings THAT I PAID FOR. I asked if she was serious then she proceeded to tell me im just calling for free chicken like them and that's where it went left. How can I be calling for free chicken if I PAID FOR IT? She wouldn't let me get a word in. She claimed she was the supervisor named shantanaya or something to that effect. So, I put the puzzle pieces together correctly. She's mad that she's frying chicken and not a real job. I have a real job to pay for the chicken I was requesting to have fresh which is my God given right but there is too much chicken (and better such as mine) out there frying for me to put my energy into wings stop and there nasty employees (not all of them). If we don't come and patronize that store you wouldn't be sitting there milking the clock being rude to customers but they wont get this customer's funds again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.