When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Gaithersburg Goshen Road [Safeway]. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported inconsistent food quality, with complaints about wings being dry, overcooked, or lacking flavor.
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and mishandling of orders.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, indicating that experiences can vary significantly.
CK
Courtney Kasprzyk
Nov 16, 2025
5.0
Great wings and fast service! They were fried well and 20 wings were more than enough for me and my husband! (Favorite flavor was the Habanero)
JC
Jonathan Vargas castro
Nov 3, 2025
5.0
Excelente atención !!! La comida espectacular recomiendo a todos a comer acá !!
NE
Nick E
Oct 19, 2025
1.0
Got mango habenero (Very good), hot honey rub(trash) and mild (trash) with cheese fries (also trash).
The mango habenero wings were the only ones that seemed to be cooked properly, and the sauce was great, though I was the only one to enjoy them because my family doesn't like heat as I do. Even though they were less spicy than I had imagined, I thoroughly enjoyed it- I'm used to bww's mango habenero which is seriously spicy.
The hot honey tasted like overly fried garbage. The mild wings tasted nearly identical. Almost as if there was no flavor at all, just fried to oblivion. Crispy outside, and all the meat seemed to retreat down to their bones.
Fries were soggy, like they should have been fried more. Though they were drenched in cheese sauce which was nice.
All in all, the workers seemed cool for the brief moments I spent there, but I would absolutely NOT recommend this place. I thought maybe it could become our new wing spot since it's close to home, but the fried chicken at giant food is better. For a place that specializes in wings, I'm severely disappointed.
(20201 Goshen Rd, Spc G, Gaithersburg, MD location next to Safeway)
CP
C Palmer
Oct 18, 2025
1.0
This wingstop makes policy depending solely on who is working that day. I walked out without placing an order due menu board indicating one thing but staff indicating something COMPLETELY different!
OC
O’s Scented Candles
Sep 16, 2025
1.0
I totally forgot to do my review on this store. I placed an order online that I paid for but after placing it I remembered the last time I ordered from them the wings looked old and overcooked so I decided to call the store just ask them if they can send me some fresh wings this time. Mind you I wasn't calling on nothing I didn't even ask to speak to a manager but this bird out of nowhere gonna tell me have to bring in proof in order for me to request fresh wings THAT I PAID FOR. I asked if she was serious then she proceeded to tell me im just calling for free chicken like them and that's where it went left. How can I be calling for free chicken if I PAID FOR IT? She wouldn't let me get a word in. She claimed she was the supervisor named shantanaya or something to that effect. So, I put the puzzle pieces together correctly. She's mad that she's frying chicken and not a real job. I have a real job to pay for the chicken I was requesting to have fresh which is my God given right but there is too much chicken (and better such as mine) out there frying for me to put my energy into wings stop and there nasty employees (not all of them). If we don't come and patronize that store you wouldn't be sitting there milking the clock being rude to customers but they wont get this customer's funds again.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Gaithersburg Goshen Road [Safeway]?
Wingstop Gaithersburg Goshen Road [Safeway] is open daily from 10:30 AM to 1:00 AM for dining, pickup, and delivery.
Does Wingstop Gaithersburg offer delivery service?
Yes, Wingstop Gaithersburg Goshen Road [Safeway] offers delivery, including same-day and no-contact delivery options.
Can I order Wingstop Gaithersburg wings online?
Yes, you can order online for carryout or delivery via their website or through their mobile apps on iOS and Android.
What types of wings and flavors are available at Wingstop Gaithersburg?
Wingstop offers classic, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What payment options does Wingstop Gaithersburg accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is drive-through service available at Wingstop Gaithersburg?
No, drive-through service is not available at this Wingstop location.
What nearby places can I visit before or after dining at Wingstop Gaithersburg?
You can visit Safeway grocery store, Starbucks coffee shop, or Grape Expectations liquor store all located nearby for additional shopping or refreshments.
Are there convenient ATM options near Wingstop Gaithersburg?
Yes, there are several nearby ATMs including Truist ATM, SunTrust ATM, Coinme ATM, and First National Bank ATM.
I need printing or shipping services near Wingstop Gaithersburg. Where can I go?
The UPS Store 4234 nearby offers printing, packing supplies, and freight and cargo services.
Are there other services like salons or medical care close to Wingstop Gaithersburg?
Yes, nearby services include Goshen Nails for nail and skin care, New Look Dental Care, and Quest Diagnostics for health and medical needs.