Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
744 reviews
5 stars
325
4 stars
153
3 stars
95
2 stars
55
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold or reheated items and inconsistent quality.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Customer Experience
Many customers expressed frustration with their overall experience, citing issues with order accuracy and staff behavior.
- CSColt Smith Sr5 days ago5.0Got my food fast and easy and didn't break the bank extremely pleased!!!!
- JGJoseph GoldsboroughJan 2, 20261.0Forced me to move up past the window (no one behind me btw) then hands me my food without utensils. Absolutely incompetent staff and I will not being going back to any Wendy's for a long time, as this seems to be a recurring problem regardless of the branch. Do better
- JFJennifer FinnDec 30, 20255.0It was Wendy's. I think the window service has gotten better at my Wendy's.
- FTFunn TravelerDec 21, 20251.0I asked for cold brew with cream and sugar, but I received a drink that was mostly milk and sugar. I asked them to add more coffee to make it stronger and it still did not taste like what I ordered a couple of days ago. After the second attempt, I didn’t even bother asking again. Service is not consistent. I only came back to get that coffee, but it was just a waste of time and money. Cashier was rude. I told her my issue and she just walked away to get the manager. Didn’t even acknowledge me. Will not recommend this place
- FPFomo PetoDec 11, 20255.0The new frosty fusions are amazing. Worth trying all 4 variations.
Frequently Asked Questions About Wendy's
Is Montgomery Village Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Gaithersburg, MD?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and extended to 2:00 AM on Fridays and Saturdays.
Does this Wendy's location in Gaithersburg serve breakfast?
Yes, this Wendy's serves breakfast with options like combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Is delivery available from Wendy's in Gaithersburg?
Yes, delivery is available. You can check delivery availability and order via the Wendy's app or at order.wendys.com by entering your address.
What payment methods are accepted at Wendy's Gaithersburg?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's Gaithersburg?
You can contact Wendy's Customer Care via Live Chat, call (888) 624-8140, fill out the Customer Satisfaction Survey online, or call the location directly at (301) 947-6516.
Where can I view the menu and prices for this Wendy's location?
Menu and pricing are available on order.wendys.com or on the Wendy's mobile app after selecting the Gaithersburg location.
Does Wendy's in Gaithersburg offer dine-in options?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
What nearby shopping options are available around Wendy's Gaithersburg?
Nearby shopping includes Montgomery Village Plaza, American Fashion clothing store, and Family Christian, a retailer offering designer clothing, books, and jewelry.
Are there other dining options near Wendy's in Gaithersburg?
Yes, nearby dining options include America's Best Wings, Doña Bessy Pupuseria (Salvadoran cuisine), Los Amigos Restaurant, Madurai Masala Indian restaurant, Mickys Chinese Restaurant, Crisp & Juicy Gaithersburg (Peruvian), and Pho & Grill (Vietnamese).
What entertainment or specialty stores are near Wendy's in Gaithersburg?
Nearby entertainment and specialty stores include Montgomery Village - GameStop for video games and arcades, Boost Mobile Local and Verizon Wireless for mobile phones, and Petco and Unleashed by Petco for pet products and services.