Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
735 reviews
5 stars
320
4 stars
152
3 stars
95
2 stars
55
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many expressing frustration over long wait times.
Food Quality
While some customers enjoyed the food, others complained about reheated items, cold meals, and inconsistent quality.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.
Staff Attitude
Feedback indicated a mix of friendly and rude staff, with some customers experiencing poor customer service and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
- ASAlbert SanchezOct 15, 20251.0Extremely slow service.
- SESam EgOct 12, 20251.0I have never given a review before but I felt I had to. It’s just bad. All bad. Just Go somewhere else.
- SCSassy CullenOct 2, 20251.0My food was reheated and served to me late and wasn't fresh, these employees was very judgmental especially the young ladies. Most of the time they have the dine in area dirty.
- AGAnna GreveJul 20, 20251.0I don’t know about the food, but the drive thru service was so terrible I left and went to another Wendy’s. Would not let me get anything but soda when I ordered the 2 JBC meal. Went to Wendy’s on First and Rockville pike and they substituted lemonade without batting an eye. Such a small thing but come on. I don’t drink soda, so let’s compromise. I even said I would pay more but nope. Bye.
- XXXavierJul 17, 20255.0Fast,cheap
Frequently Asked Questions About Wendy's
Is Montgomery Village Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gaithersburg, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gaithersburg, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 947-6516.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Montgomery Village Wendy’s serve breakfast?
Yes, this Wendy’s location in Gaithersburg, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Gaithersburg, MD?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and extended to 2:00 AM on Fridays and Saturdays.
Does this Wendy's location in Gaithersburg serve breakfast?
Yes, this Wendy's serves breakfast with options like combos, croissant, biscuit, classic sandwiches, coffee, and sides.
Is delivery available from Wendy's in Gaithersburg?
Yes, delivery is available. You can check delivery availability and order via the Wendy's app or at order.wendys.com by entering your address.
What payment methods are accepted at Wendy's Gaithersburg?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact Wendy's Gaithersburg?
You can contact Wendy's Customer Care via Live Chat, call (888) 624-8140, fill out the Customer Satisfaction Survey online, or call the location directly at (301) 947-6516.
Where can I view the menu and prices for this Wendy's location?
Menu and pricing are available on order.wendys.com or on the Wendy's mobile app after selecting the Gaithersburg location.
Does Wendy's in Gaithersburg offer dine-in options?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
What nearby shopping options are available around Wendy's Gaithersburg?
Nearby shopping includes Montgomery Village Plaza, American Fashion clothing store, and Family Christian, a retailer offering designer clothing, books, and jewelry.
Are there other dining options near Wendy's in Gaithersburg?
Yes, nearby dining options include America's Best Wings, Doña Bessy Pupuseria (Salvadoran cuisine), Los Amigos Restaurant, Madurai Masala Indian restaurant, Mickys Chinese Restaurant, Crisp & Juicy Gaithersburg (Peruvian), and Pho & Grill (Vietnamese).
What entertainment or specialty stores are near Wendy's in Gaithersburg?
Nearby entertainment and specialty stores include Montgomery Village - GameStop for video games and arcades, Boost Mobile Local and Verizon Wireless for mobile phones, and Petco and Unleashed by Petco for pet products and services.