At Wendy’s in Gaithersburg, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gaithersburg, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Food quality was inconsistent, with some customers receiving cold or improperly prepared items.
Cleanliness
The dining area was often described as dirty, with reports of insects and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items.
Positive Experiences
Despite negative feedback, some customers praised the food quality and friendly service during certain visits.
RS
Roy Saini
Oct 6, 2025
1.0
What a dunp. Bad service. Dirty dining area.. Cold food.
Negative stars.
CH
Charles H
Oct 1, 2025
1.0
Do NOT dine at this wendys , our food was burned, fries tasted old and stale, and they refused to give us a refund or do anything for us when we told them. Staff was extremely rude and dismissive and they do not know how to treat a customer. On top of that their restaurant is extremely filthy with insects. I will notify corporate of this terribly run place
SM
Sheryl Mason
Sep 25, 2025
5.0
Some customers are very not thankful 🙄
DA
Dagim Askal
Aug 30, 2025
1.0
Bad customer service , really I like Wendy's but this branch is different , no more this place .
JG
Jordan G
Aug 24, 2025
2.0
Ordered food at 11:30pm while still at home. Food was only for 2 people. 2 burgers, chicken nuggets, and French fries. We arrived at the Wendy’s being the only people there. No one inside and no one in the drive thru. We sat and waited at the window for 10 mins. Our food was not ready. That was 20 mins from our order time. Mind you I’m writing this while still sitting here and the time is stilllll going by. This is the only Wendy’s that is close to me but if I could go somewhere else I would! They are not fast even when you are the only ones there!! Food is good though just so inconvenient when you want a quick bite and you have to wait a century.
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gaithersburg, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gaithersburg, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 963-4382.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Is the Wendy's location at 18425 Woodfield Road currently open?
This Wendy's location is temporarily closed. Please check back soon for updates.
What are the usual drive-through hours for this Wendy's location?
The drive-through is typically open from 6:30 AM to 1:00 AM every day when the location is operational.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or via their online ordering site at order.wendys.com.
What payment options does this Wendy's location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer delivery and takeout services?
Yes, this Wendy's location offers delivery, takeout, dine-in, and drive-through services.
How can I get in touch with this Wendy's for questions or feedback?
You can contact the location directly at (301) 963-4382 or provide feedback via their Customer Care team through their website and phone number 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be found on the Wendy's menu website or mobile app once the location is selected.
Is there a drive-through available at this Wendy's?
Yes, the location offers a drive-through service.
What nearby recreational spot can I visit before or after dining?
You can visit Muncaster Recreation Area, a nearby park and active life attraction, which is close to the Wendy's location.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Pizza Hut and Taco Bell, which you might consider if you're exploring other dining choices in the area.
Is there a gas station close to this Wendy's location?
Yes, Airpark Exxon, RRK LLC, and Exxon & Mobil Stations are nearby gas stations where you can fuel up before or after your meal.