At Wendy’s in Gaithersburg, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gaithersburg, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
Many customers experienced problems with order accuracy, often receiving incorrect items or missing items.
Management Issues
Negative feedback regarding management's handling of customer complaints and overall restaurant operations.
RS
Roy Saini
Oct 6, 2025
1.0
What a dunp. Bad service. Dirty dining area.. Cold food.
Negative stars.
CH
Charles H
Oct 1, 2025
1.0
Do NOT dine at this wendys , our food was burned, fries tasted old and stale, and they refused to give us a refund or do anything for us when we told them. Staff was extremely rude and dismissive and they do not know how to treat a customer. On top of that their restaurant is extremely filthy with insects. I will notify corporate of this terribly run place
SM
Sheryl Mason
Sep 25, 2025
5.0
Some customers are very not thankful 🙄
DA
Dagim Askal
Aug 30, 2025
1.0
Bad customer service , really I like Wendy's but this branch is different , no more this place .
JG
Jordan G
Aug 24, 2025
2.0
Ordered food at 11:30pm while still at home. Food was only for 2 people. 2 burgers, chicken nuggets, and French fries. We arrived at the Wendy’s being the only people there. No one inside and no one in the drive thru. We sat and waited at the window for 10 mins. Our food was not ready. That was 20 mins from our order time. Mind you I’m writing this while still sitting here and the time is stilllll going by. This is the only Wendy’s that is close to me but if I could go somewhere else I would! They are not fast even when you are the only ones there!! Food is good though just so inconvenient when you want a quick bite and you have to wait a century.
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is the Wendy's location at 18425 Woodfield Road currently open?
This Wendy's location is temporarily closed. Please check back soon for updates.
What are the usual drive-through hours for this Wendy's location?
The drive-through is typically open from 6:30 AM to 1:00 AM every day when the location is operational.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or via their online ordering site at order.wendys.com.
What payment options does this Wendy's location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer delivery and takeout services?
Yes, this Wendy's location offers delivery, takeout, dine-in, and drive-through services.
How can I get in touch with this Wendy's for questions or feedback?
You can contact the location directly at (301) 963-4382 or provide feedback via their Customer Care team through their website and phone number 888-624-8140.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be found on the Wendy's menu website or mobile app once the location is selected.
Is there a drive-through available at this Wendy's?
Yes, the location offers a drive-through service.
What nearby recreational spot can I visit before or after dining?
You can visit Muncaster Recreation Area, a nearby park and active life attraction, which is close to the Wendy's location.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Pizza Hut and Taco Bell, which you might consider if you're exploring other dining choices in the area.
Is there a gas station close to this Wendy's location?
Yes, Airpark Exxon, RRK LLC, and Exxon & Mobil Stations are nearby gas stations where you can fuel up before or after your meal.